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Users represent the people in your organisation who make use of devices such as telephone extensions, fax machines, etc. When you first configure TIM Plus, your users are automatically harvested from the data received from the phone system into a folder named Discovered users in the Directory, after which, the Users. The properties of each user can be edited ; afterwards, and users can also be subsequently organised into users new user groups, if requiredpreferred.

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<a id="Finding a user"></a>

Finding a user

To located locate a user in the Directory, select the Directory tab and click on the Find button at the top-right corner of the Contents panel, as shown below:

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Warning

Before adding a new user to the system, check that it doesn't already exist, by searching for it in the Directory.

To manually add a user to the system, click on the Directory tab, select the group where you want the new user to be added, then click on the Add new button at the top-right corner of the Contents panel.

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Follow the steps below to move a user from one group to another.:

  1. Click on the
    Buttonmacro
    LabelDirectory
    tab and locate the open the contents of the group which contains the user you want to move over to the new group.
  2. Select the user , by ticking the box alongside it. The top-left panel of the screen will now temporarily change to the a Move items panel and containing the selected user will be copied here.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817235/contents_moving_user_1.png
  3. Next, select the destination group that you want the user to be moved into, and click on the  Move button, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817235/contents_moving_user_2.png

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Deleting a user

Warning

When you are deleting delete a user, you are also deleting the calls associated with that user!

To delete a user from the system, locate the user in the Directory, select it and click on the Properties button at the top-right corner of the Contents panel:

The In the

Referencemacro
LabelUser properties
window that will open. Click , click on the Delete button to remove the user from the Directory; a confirmation will be required, to prevent users being deleted accidentally.

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