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Screenshotmacro |
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Border | false |
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URL | /download/attachments/4817212/summary_panel_properties_1.png |
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Title
The
tab allows you
to enter a name for your to enter the name you want to appear on the summary panel and apply any
styling properties, such as font size, font style, text colour, etc.
...
Field | Description |
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Hide label | Tick this option if you don't want your panel to have a title |
Label | Enter a title for your summary panel |
Text style | Select any styling properties for your panel title, e.g font size, font style or text colour etc. |
Content
The Content tab allows you to select the type of call information you want to display in your summary panel.
...
To select the type of call information you want to display in this the summary panel, such as total duration, response time, etc., click on the
drop-down list and choose from the available options, as shown below:
...
To see only the summary values for the information displayed in this panel, without the textual element, tick the available option and apply any styling properties, if preferred.
...
In the example below, we have selected to show the longest outbound call, so in the
field we have selected
, and in the
field we have selected
. Ticking the box to display the name of the user that meets the criteria above, the summary panel will display the outbound call with the max duration and the name of the person
that reached who achieved this
criteria.
Screenshotmacro |
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Border | false |
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URL | /download/attachments/4817212/summary_panel_properties_7.png |
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Screenshotmacro |
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Border | false |
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URL | /download/attachments/4817212/summary_panel_example.png |
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Background
The
tab allows you to configure the background properties of your summary panel.
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Screenshotmacro |
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Border | false |
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Shadow | false |
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URL | /download/attachments/4817212/summary_lighting_example.png |
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Metrics
The Metrics tab allows you to define the shape of the panel, by entering values for its position and size.
...
For a live demonstration of how to design and customise a summary panel, watch the video below:
Videomacrovimeovideomacro |
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Image | summary_panel.png |
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Video | summary_panel_plus.mp4 |
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