Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Summary_list
Task5Tariff settings
Task1Accessing the tariff editor
Task2Selecting a tariff table
Task3Tariff properties
Task4Recosting calls

HTML
<a id="Accessing the tariff editor"></a>

Accessing the tariff editor

To access the tariff table, click on the Tariff editor tab from the menu bar, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_1.png

HTML
<a id="Selecting a tariff table"></a>

Selecting a tariff table

To select a tariff table, expand the drop-down menu at list on the left-hand side of the screen and choose from the available options, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_2.png

Once you've selected a particular tariff , a similar has been selected, the following screen will appearbe displayed:

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_3.png

Properties

...

HTML
<a id="Tariff properties"></a>

Tariff properties

To configure the general properties of your tariff table, click on the

Buttonmacro
LabelProperties
button will allow you to set up the standard properties of the tariff for the selected entry. 

Screenshotmacro

A summary screen can be seen , as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_14.png

A new window will open where you can configure the properties of your tariff table. Each field in this window is described in the table below:

...

Screenshotmacro

 

Borderfalse
URL/download/attachments/4817148/tariff_editor_15.png

Field nameDescription
Tariff titleThe date the call was made onname of the tariff table.
Minimum dialled digitsThe minimum number of dialled digits required for the call to be logged as a valid call.
Minimum search digitsThis is the The minimum number of search digits required to start allocating a tariff charge to a call. TIM will work back Plus starts from 10 digits and works backwards in order to find the closest tariff match.
International digitsThe digits used to dial internationally, e.g. All all international calls made from UK begin with " 00".
Weekday ratesThe hourly weekday rates you want to apply to calls for each hour of the day on weekdays. For example, in the table below , Rate 2 rate
Keywordmacro
Label2
applies from midnight to 7:59 am, Rate 1 applies from 8 am to 17:59 and Rate 2 applies from 18:00 to 23and from 18:00 to 23:59, and rate
Keywordmacro
Label1
applies from 8:00 to 17:59.
Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_4.png

To see the rates in more detail, simply click on the ... button to expand., as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_5.png

Please note that the actual rate will be determined by the band dialled e.g. the cost of calls to mobile bands will generally be more expensive than mobile calls.

Saturday ratesThe hourly Saturday rates you want to apply to calls for each hour of the day on Saturdays. For example, in the table below Rate 3 rate 
Keywordmacro
Label3
applies at all times.
Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_6.png

To see the rates in more detail, simply click on the ... button to expand., as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_7.png
Sunday ratesThe hourly Sunday rates you want to apply to calls for each hour of the day on Sundays. For example, in the table below Rate 3 rate 
Keywordmacro
Label3
applies at all times.
Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_8.png

To see the rates in more detail, simply click on the ... button to expand., as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_7.png
RoundingSimply This option allows you to select whether you would like want to round decimal places rounded up or down or left at default.
Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_9.png

Recost

...

Localising the tariff table

To inform TIM Plus which calls should be treated as local by your tariff table, click on the Localise tab, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_1016.png

In the new window that opens, choose the new tariff from the drop-down list and select the option to recost All calls or enter in a specific periodEnter your local dial code in the field provided and click on the Check button. The surrounding area codes will be listed automatically. Click on the  Localise button at the bottom-right corner of the window to localise your tariff.

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_1117.png

Status

...

HTML
<a id="Recosting calls"></a>

Recosting calls

TIM Plus allows you to apply different rates to your already-logged calls, by re-running your data using a different tariff table. To recost calls, click on the Statusbutton. Recost button, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_1210.png

The following A new window will appear showing the title of the table being updated as well as the filename and file path. The call count will show the current number of calls that have been processedopen, allowing you to select the tariff table and the period you want to recost calls for. If you want to recost all calls currently in the database, select the

Keywordmacro
LabelAll calls
option.

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_1311.png

 

 

 

HTML
<p>Selecting a tariff table is easy. Simply select the tariff table you want to use from the drop-down menu at the left-hand side of the screen as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_2.png" alt="Tariff editor" />

<p>The previous blank screen will be replaced by the one below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_3.png" alt="Tariff editor" />

<h2>Properties</h2>

<p>The tariff properties button will allow you to set up the standard tariff
properties for the tariff selected. Just click on the <span class="button">Properties</span> 
button, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_4.png" alt="Tariff editor" />

<p>A summary screen can be seen
below:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_5.png" alt="Tariff editor" />

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh">Fild name</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Tariff title</b></td>
			<td class="confluenceTd">The date the call was made on.</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Minimum dialled digits</b></td>
			<td class="confluenceTd">The minimum number of dialled digits required for the call to be logged as a valid call.</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Minimum search digits</b></td>
			<td class="confluenceTd">This is the minimum number of search digits required to start allocating a tariff to a call. TIM will work back from 10 in order to find the closest tariff match.</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>International digits</b></td>
			<td class="confluenceTd">The digits used to dial internationally e.g. All international calls made from UK begin with "00".</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Weekday rates</b></td>
			<td class="confluenceTd">The hourly rates to apply to calls for each hour of the day on weekdays.
				<p>For example, in the table below, Rate 2 applies from midnight to 7:59 am, Rate 1 applies from 8 am to 17:59 and Rate 2 applies from 18:00 to 23:59.</p>
				<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_6.png" alt="Tariff editor" />
				<p>To see the rates in more detail, simply click on the <span class="button">...</span> button to expand.</p>
				<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_7.png" alt="Tariff editor" />
				<p>Please note that the actual rate will be determined by the band dialled e.g. the cost of calls to mobile bands will generally be more expensive than mobile calls.</p>
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Saturday rates</b></td>
			<td class="confluenceTd">The hourly rates to apply to calls for each hour of the day on Saturdays.
				<p>For example, in the table below Rate 3 applies at all times.</p>
				<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_8.png" alt="Tariff editor" />
				<p>To see the rates in more detail, simply click on the <span class="button">...</span> button to expand.</p>
				<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_9.png" alt="Tariff editor" />
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Sunday rates</b></td>
			<td class="confluenceTd">The hourly rates to apply to calls for each hour of the day on Sundays.
				<p>For example, in the table below Rate 3 applies at all times.</p>
				<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_10.png" alt="Tariff editor" />
				<p>To see the rates in more detail, simply click on the <span class="button">...</span> button to expand.</p>
				<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_9.png" alt="Tariff editor" />
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Rounding</b></td>
			<td class="confluenceTd">Simply select whether you would like decimal places rounded up down or left at default.
				<br/><img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_11.png" alt="Tariff editor" />
			</td>
		</tr>
	</tbody>
</table>

<h2>Recost</h2>

<p>TIM Plus provides the option to re-cost calls. This means call data can
be re-run and a different tariff table applied. You have the option
to select the new tariff you would like to apply as well as the
period you would like to re-cost calls for. To do this, simply click on 
the <span class="button">Recost</span> button, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_13.png" alt="Tariff editor" />

<p>Simply select the new tariff from the drop-down list and then select the
option to re-cost <span class="keyword">All calls</span> or enter in a specific period.</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_12.png" alt="Tariff editor" />

<h2>Status</h2>

<p>When a tariff table is being updated, you will be able to check the current status. To do this, simply click on the <span class="button">Status</span> button, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_14.png" alt="Tariff editor" />

<p>The following table will appear showing the title of the table being
updated as well as the filename and file path. The call count will
show the current number of calls that have been processed.</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_16.png" alt="Tariff editor" />

<h2>Localise</h2>

<p>You can tell TIM Plus where you are based and localise your tariffs 
accordingly. e.g. if you are based in London, you will need to tell it 
so that all calls to surrounding areas are treated as local.</p>

<p>To localise a tariff, click on the <span class="button">Localise</span> as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_15.png" alt="Tariff editor" />

<p>The following window will pop-up. Simply enter in your local dialcode and click <span class="button">Check</span>. 
All surrounding area codes will automatically be added. Finally click on the <span class="button">Localise</span> button, at the bottom 
right corner of this window, to localise your tariffs.</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/tariff_editor_17.png" alt="Tariff editor" />
Warning

The recosting procedure entails removing the selected calls from the database and re-running the data using different rates. If this procedure is interrupted, you may lose calls.

HTML
<a id="Tariff settings"></a>

Tariff settings

To check the status of a tariff table, click on the 

Buttonmacro
LabelSettings
button, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_12.png

A new window will open, where you can update your current tariff table or download one that has not been installed by default.

Screenshotmacro
Borderfalse
URL/download/attachments/4817148/tariff_editor_13.png

The 

Referencemacro
LabelCall count
column will show the current number of calls that have been processed under the selected tariff.