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This section allows you to choose the media format of your completed report. To select the preferred a media format, click on select it from the drop-down list and choose from the available options: Web, PDF, Excel, CSV and XML.

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Each of the available formats is described in the table below.The following formats are available:

FormatDescription
Image Removed Web

Image Added  Web                    

  • The

Web

  • web format is the default interface for all

reports

  • report types. The results

will be

  • are displayed in a new

web

  • browser window

containing the HTML output generated by the report engine.The report body is shown in a window that can be panned around using the horizontal and vertical scrollbars. If the report is made up of multiple pages, you can navigate through it by clicking on the
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URL/download/attachments/4817142/first_page.png
,
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,
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or 
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  • which contains a combination of HTML, CSS and JavaScript content.

  • To navigate through a report consisting of multiple pages, click on the Image Added, Image Added, Image Added or  Image Added icons at the top-right corner of the screen.

You can also print the report by clicking on the Print button, or save it as an HTML file.

  • Universally-accessible,

this

  • the web format provides a mixture of graphical charts and tabular data, whose column headers are click-able

column headers for

  • to allow dynamic sorting of

table data, with clean graphical charts in the popular Flash format, so you can zoom in for more detail.		Image Removed PDF
(Portable Document Format)		The PDF format is useful for producing reports like Phone Bills or when the report has to be distributed via e-mail

  • results.

Image Added  PDF            

  • The PDF format guarantees an identical look across all operating systems, making it an ideal report format for printing out on paper, or for e-mailing to colleagues inside and outside of your organisation
, as it guaranteeing they'll look identical across all operating systems, when viewed on the screen or printed out
  • .
  • Due to the static nature of the PDF format,
headers are fixed and not selectable as in the Web reports above; you may, however, presort the results before running or scheduling, using the filters available.Image Removed Excel
  • dynamic sorting of column headers is not available, although results can be pre-sorted using the filters and options available during report creation.

Image Added  XLS         

The Excel format

of the report

is useful for

data manipulation or if you want to integrate this with other Excel spreadsheets.		Image Removed CSV
(Comma Separated Values)

A CSV file is used for the digital storage of data, structured in the form of a table of lists. onward manipulation of the data contained in your reports, or for including results in popular spreadsheet packages.

Image Added  CSV            

The CSV format allows report results to be arranged in comma-separated lists of data.

CSV files are often used for moving tabular transferring data between two different computer programs, for example between a database program and a spreadsheet program.

The CSV report format is ideal for interacting with your own back-office systems. All CSV data is fully customisable using XSLT from the report's original XML format.

Image Removed XML
(Extensible Markup Language)

XMLs purpose is to aid information systems in sharing structured data, especially via the internet, to encode documents and to serialise data. XML, in combination with other standards, makes it possible to define the content of a document separately from its formatting, making it easy to reuse that content in other applications or for other presentation environments. Most importantly, XML provides a basic syntax that can be used to share information between different kind of computers, different applications, and different organizations without needing to pass through many layers of conversion.

Since all reports are derived from this native format, the XML format contains detailed information about your call logging data so you can extract this into your favourite reporting packages, such as Business Objects, Crystal Reports, or even your favourite Office spreadsheetapplications, such as databases, spreadsheets, and other third-party programs.

Image Added  XML                 
The XML format can be useful when transferring the structured data from your report results to third-party applications, such as billing, accounting and time management applications.

Run or schedule the report

This is the final screen of the report wizard. Click on the Run now button to run the report immediately, or select the Schedule for later button to schedule the report to run at a later time. To revise the report parameters of the report you have entered, click on the Back button, which will lead you to the previous report options.

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