Choose a reporting entity
The Choose a reporting entity screen The Reporting entity parameter allows you to select which the part of your organisation you want to run the report for (the site, extension group, channels or individual extensions).
You can select whether the results should include calls for all your entire organisarion or a particular site, group,
whose calls the report should include, e.g. a site, a group or an individual user.
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Site
If you want to include all sites in your report, leave the default setting as All sites, alternatevely select your preferred site To report on a particular site, select it from the drop-down list :
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Select Group
If you want to include all groups in your report, leave the default setting as All groups, alternatevely select your preferred user group or channel group or select All sites .
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Group
If a site has been selected, you are able to further limit the report's results by selecting a group from the drop-down list:.
If you want to include all users in your report, leave the default setting as All users, alternatevely select the particular user that you want to run the report for,
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Select User
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User
If both a site and group have been selected, you can further limit the report's results to include only calls involving a particular user, by selecting that user from the drop-down list:
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Run or schedule the report
To run or schedule the report without setting any further parameters, simply click on the button. To continue adding parameters, click on the button, which will lead you to the Filters parameters.
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If your web account is restricted to a specific site or group, only those entities to which you have access will be available in the drop-down lists. |
Run or schedule the report
To run or schedule the report without setting any further parameters, select the button; to apply further settings, click on the button, which will direct you to the Filters section of the report wizard.