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<h2>Reporting options</h2>

<p>To set the report options, simply choose the report you'd like to run
 by clicking its name from the report list at the left-hand side of the 
screen. Then, click on the large <span class="button">Select this report</span> 
button to start the report wizard, as shown below: </p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/run_report.png" alt="Run now button" />

<p>The pop-up window that appears allows you to set the parameters of the report 
wizard. Click on the <span class="button">Next</span> button at the bottom right of 
the window, until you reach the <span class="reference">Options</span> screen. 
This section allows you to add more specific filters to your report. 
Because these options are specific to the report you are running, you 
will notice that they differ from report to report.</p>

<p>Alongside each option is an Information icon <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_plus/info_button.png" /> 
which, if clicked on, will display a help prompt for that specific option.</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/report_options.png" alt="Report options" />

<p>In the example below, the user wants to exclude weekends and transferred calls, as well as missed calls that are shorter than 3 seconds.</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/report_options_1.png" alt="Report options" />

<h2>Run the report</h2>

<p>To run the report without setting any further parameters, simply click on the <span class="button">Finish</span> button. To continue adding parameters, click on the <span class="button">Next</span> button, which 
will lead you to the <a href="Format">Format</a> options.</p> 

Reporting options

This section allows you to further narrow down your report results, by excluding certain types of call or sorting the results in a particular manner. These options are specific to the type of report you are running and differ between report types. Next to each option there is an

Referencemacro
LabelInformation
icon Image Added which, if clicked, opens a help prompt describing that particular option.

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URL/download/attachments/4817132/reporting_options.png

In the example above, the user wants to exclude weekends and transferred calls, as well as missed calls shorter than 3 seconds.

Run or schedule the report

To run or schedule the report without setting any further parameters, select the Finish button; to apply further settings, click on the Next button, which will direct you to the Format section of the report wizard.