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This section allows you to further narrow down your report results, by excluding certain types of calls call or sorting the results in a particular manner. These options are specific to the type of report you are running , so you will notice that they differ from report to report.Alongside and differ between report types. Next to each option there is an
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which, if clicked, opens a help prompt describing that particular option.| Screenshotmacro | ||||
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In the example belowabove, the user wants to exclude weekends and transferred calls, as well as missed calls that are shorter than 3 seconds.
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Run or schedule the report
To run or schedule the report without setting any further parameters, click on select the button. To continue adding parameters; to apply further settings, click on the button, which will lead direct you to theFormat options.
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<h2>Reporting options</h2>
<p>You have already selected the report that you want to configure and the pop-up
window that appears allows you to set the parameters of the report
wizard. Click on the <span class="button">Next</span> button at the bottom right of
the window, until you reach the <span class="reference">Options</span> screen.
This section allows you to add more specific filters to your report.
Because these options are specific to the report you are running, you
will notice that they differ from report to report.</p>
<p>Alongside each option is an Information icon <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_plus/info_button.png" />
which, if clicked on, will display a help prompt for that specific option.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/report_options.png" alt="Report options" />
<p>In the example below, the user wants to exclude weekends and transferred calls, as well as missed calls that are shorter than 3 seconds.</p>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/report_options_1.png" alt="Report options" />
<h2>Run/Schedule the report</h2>
<p>To run/schedule the report without setting any further parameters, simply click on the <span class="button">Finish</span> button. To continue adding parameters, click on the <span class="button">Next</span> button, which
will lead you to the <a href="Setting the report formats">Format</a> options.</p> |
section of the report wizard.