Setting the report period

Select a reporting period

For each report, you must specify a time span that covers the calls you want the report to include. This is known as the "reporting period".

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Run or schedule the report

To run or schedule the report without setting any further parameters, simply click on select the Finish button. To continue adding parameters; to apply further settings, click on the Next button, which will lead direct you to the Entity parameters section of the report wizard.