The summary graphs panel consists of three separate graphs, each organising their information using different criteria, as described below:
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URL | /download/attachments/4817126/dashboard.png |
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Info |
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The information you see in each graph pertains only to the area to which the logged-in user has been granted access. |
Call volume by call type
This first graph shows a snapshot of calls for the current day, based on the type of call, e.g. inbound, outbound, missed.
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URL | /download/attachments/4817126/call_volume_1.png |
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