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<p>These instructions should assist in configuring your Cisco UCME / UC500 to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<div class="panelMacro"><table class="tipMacro"><colgroup><col width="24"><col></colgroup><tbody><tr><td valign="top"><img width="16" height="16" border="0" align="absmiddle" alt="" src="/images/icons/emoticons/check.png"></td><td><b>There are two ways to connect to the Cisco UCME / UC500:</b><br><ol><li><a href="#radius">RADIUS</a> (RADIUS events are recommended by Cisco)</li><li><a href="#syslog">SysLog</a> (Requires SysLog server, not all CDR data received from router)</li></ol></td></tr></tbody></table></div>

<h2><a name="radius" style="text-decoration: none;">RADIUS configuration for Cisco UCME / UC500</a></h2>

<p>The tasks required to be done are as follows. They are all analysed in details further down this page.</p>

<ol>
	<li><a href="#11">Download TIM Plus and complete setup wizard</a></li>
	<li><a href="#12">Configure TIM Plus to receive data from UCME / UC500</a></li>
	<li><a href="#13">Configure Cisco AXL Sync</a></li>
	<li><a href="#14">Set up RADIUS to send call events to TIM Plus</a></li>
</ol>

<h4><a name="11" style="text-decoration: none; color: #36375A;">1.&nbsp; Downloading TIM Plus and completing the setup wizard</a></h4>

<ol>
	<li>Visit <a href="https://gateway.tri-line.com/">Tri-Line's Portal</a> and download the TIM Plus installation package, as shown below:</li>
	<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/gateway_2.png" alt="Gateway" />
	<li>Run the installation package and on <b>Stage 5</b> complete the following details:</li>
	<ul>
		<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/installation_2.png" alt="Installation" />
		<li><b>Site name:</b> Enter a description for the site</li>
		<li><b>PBX model:</b> Select <span class="keyword">Cisco UCME - RADIUS</span></li>
		<li><b>Method:</b> Select <span class="keyword">RADIUS Connection</span></li>
		<li><b>Client IP:</b> Enter the IP Address of the Cisco UCME / UC500</li>
		<li><b>Secret:</b> Enter a RADIUS authentication secret to allow TIM Plus and UCME / UC500 to communicate e.g. <span class="keyword">C1sco</span>. Please note that this will need to be added to your UCME / UC500 configuration later on.</li>
	</ul>
</ol>

<h4><a name="12" style="text-decoration: none; color: #36375A;">3.&nbsp; Configuring TIM Plus to receive data from UCME / UC500</a></h4>

<p>Below you will find steps on how to configure your TIM Plus to receive data from UCME / UC500:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_1.png" alt="Cisco UCME" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Cisco UCME - RADIUS</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">RADIUS connection</span> from the drop-down list.</li>
	<li>In the <span class="reference">Client IP</span> field enter in the IP Address of the Cisco UCME / UC500.</li>
	<li>In the <span class="reference">Secret</span> field enter in the password you set during the installation e.g. <span class="keyword">C1sco</span>.</li>
	<li>To enable data backup, click on the <span class="button no_margin">Options</span> tab.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_2.png" alt="Cisco UCM" />
	<li>Click on the <span class="keyword">Save a backup of any data received from this PBX</span> tick box.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> 

<h4><a name="13" style="text-decoration: none; color: #36375A;">4.&nbsp; Configuring Cisco AXL sync</a></h4>

<p>Below you will find steps on how to configure the Directory Sync from Cisco UCM:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<li>Within the <span class="reference">Site Properties</span> window, select the <span class="button no_margin">Sync</span> tab.</li>
	<li>Click on the <span class="keyword">Synchronise with the following device</span> tick box.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_3.png" alt="Cisco UCM" />
	<li>In the <span class="reference">Host</span> field enter in the IP Address of your UCME / UC500.</li>
	<li>In the <span class="reference">Username</span> field enter in the username to login to your UCME / UC500.</li>
	<li>Click on the <span class="button no_margin">Set</span> button and enter the password used to login to the UCME / UC500, followed by clicking <span class="button no_margin">OK</span>.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> 

<p>TIM Plus will now connect to the PBX and sync the directory objects.</p>

<h4><a name="14" style="text-decoration: none; color: #36375A;">4.&nbsp; Setting up RADIUS to send call events to TIM Plus</a></h4>

<p>Login to your Cisco UCME / UC500 via telnet, as shown below:</p>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/cisco_ucme_4.png" alt="Cisco UCME" />

<p>Now just enter the following RADIUS commands:</p>

<table class="confluenceTable">
	<tbody>
		<tr>
    		<th class="confluenceTh">Step</th>
		    <th class="confluenceTh">IOS commands</th>
		    <th class="confluenceTh">Description</th>
	  	</tr>
	  	<tr>
	  		<td class="confluenceTd"><b>1</b></td>
	    	<td class="confluenceTd"><span class="keyword">enable</span></td>
	    	<td class="confluenceTd">Enter EXEC mode, enter password if requested.</td>
	  	</tr>
  		<tr>
    		<td class="confluenceTd"><b>2</b></td>
    		<td class="confluenceTd"><span class="keyword">conf t</span></td>
   			<td class="confluenceTd">Enter global configuration mode.</td>
 		</tr>
 		<tr>
    		<td class="confluenceTd" rowspan="4"><b>3</b></td>
    		<td class="confluenceTd"><span class="keyword">aaa new-model</span></td>
    		<td class="confluenceTd" rowspan="4">Enable aaa accounting mode.</td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><span class="keyword">aaa accounting connection h323 start-stop group RADIUS</span></td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><span class="keyword">gw-accounting aaa</span></td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><span class="keyword">acct-template callhistory-detail</span></td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><b>4</b></td>
    		<td class="confluenceTd"><span class="keyword">RADIUS-server host 192.168.1.1 auth-port 1645 acct-port 1612</span></td>
    		<td class="confluenceTd">Specifies the IP address to send CDR data. Where '192.168.1.1' is the machine running TIM Plus.</td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><b>5</b></td>
    		<td class="confluenceTd"><span class="keyword">RADIUS-server key C1sco</span></td>
    		<td class="confluenceTd">Specifies the RADIUS authentication secret as 'C1sco' as configured above.</td>
 		</tr>
  		<tr>
    		<td class="confluenceTd"><b>6</b></td>
    		<td class="confluenceTd"><span class="keyword">RADIUS-server vsa send accounting</span></td>
    		<td class="confluenceTd">Enables VSA events.</td>
 		</tr>
  		<tr>
    		<td class="confluenceTd"><b>7</b></td>
    		<td class="confluenceTd"><span class="keyword">end</span></td>
    		<td class="confluenceTd">Exit configuration mode.</td>
  		</tr>
		<tr>
    		<td class="confluenceTd"><b>8</b></td>
    		<td class="confluenceTd"><span class="keyword">wr</span></td>
    		<td class="confluenceTd">Save changes.</td>
  		</tr>
	</tbody>
</table>

...

The Cisco UCME / BE4000 / UC500 can be configured to send RADIUS or SysLog events. Click on one of the links below for your preferred connection method.

Tip

Cisco recommends that you use RADIUS events because they provide more detailed call logging information.