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These instructions help you configure your Cisco UCM version 5.0 - 11 12 to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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<a id="Create Cisco Application User for AXL sync"></a>

Create Cisco Application User for AXL sync

To enable TIM Plus to query the Cisco database, you need to create an

Referencemacro
LabelApplication User
 on your Cisco UCM. Follow the steps below to complete this task:

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<a id="Configure Cisco AXL sync"></a>

Configuring Cisco AXL sync

Follow the steps below to configure TIM Plus to synchronise with the directory of your Cisco UCM:

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<a id="Configure TIM Plus to receive data by FTP"></a>

Configuring TIM Plus to receive data by FTP

Follow the steps below to configure TIM Plus to receive data from your Cisco UCM:

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<a id="Set up FTP/SFTP in Cisco UCM"></a>

Set up FTP/SFTP in Cisco UCM

You will need to configure your Cisco UCM to send the CDR data to TIM Plus. Note that the UCM can be configured with cluster wide or server specific settings, depending on how the system maintainer has installed it. Please note that, by default, CDR records are turned off.

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