These instructions help you configure your Avaya Meridian Option Series Network Alchemy to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
The Avaya Network Alchemy uses the Avaya Call Log software to configure the SMDR data, which . As the application will be outputted outputting the data to a file. If you don't have a , the installation of the Avaya Call Log software needs to be performed on the same machine as TIM Plus. A copy of the Avaya Call Log application , you should be able to get this from can be found on your Avaya Administration CD, otherwise speak to your . Your system maintainer and they should be able to supply you with a copy of the software.The Avaya Call Log doesn't
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The Avaya Call Log software does not run as a |
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Windows Service; therefore, you must ensure that the application is never stopped because you may lose SMDR data. |
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<a id="infoConfigure Avaya Call Log"></a> |
Configuring Avaya Call Log
Please follow Follow the steps below instructions to configure the Avaya Call Log software:
- Start the Avaya Call Log application.
- Click on From the menu option and click on , select .
- In the first field, enter the IP address of your Avaya Network Alchemy.
- In the second field, enter the password for your Avaya Network Alchemy and click the button.
- Click on From the menu option and click on , select and the .
- From the Select Logging Information window will open.Click on window, choose the Periodic radio button option.
- Now in the Log Filename field enter the following: Type C:\program fileProgram Files\triTri-lineLine\tim plusTIM Plus\spool\data.{sitecode}. To find out what your in the Log Filename field, replacing
is, browse to TIM Plus, click on the tab and hover over the site you want to send the data to. The site code should appear as shown in the screenshotKeywordmacro Label {sitecode
with the ID of the site you are logging. To obtain the ID of a site, hover the mouse pointer over it on the page in TIM Plus and it will be displayed as a tooltip as shown below:} Screenshotmacro Border false URL http://docs.call-logger.com:8090/download/attachments/4817077/sitecode.png - Click on the
Here is an example of how the Select Logging Information should be configured:
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download/attachments/4817077/avaya_network_alchemy_1.png
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Below you will find steps on how Follow the steps below to configure TIM Plus to receive SMDR data from your Avaya Network Alchemy:
- Browse to TIM Plus as normal and login with your credentials.
- Click on the tab.
- Within In the Site Properties window, select Avaya Network Alchemy from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Finally, click Click on the button .
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- to apply the changes.