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Note
titleNOTE

The Avaya Call Log software does not run as a Windows Service. Therefore; therefore, you must ensure that the application is never stopped because you may lose SMDR data.

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  1. Start the Avaya Call Log application.
  2. From the File menu, select Select Unit.
  3. In the first field, enter the IP address of your Avaya Network Alchemy.
  4. In the second field, enter the password for your Avaya Network Alchemy and click the OK button.
  5. From the File menu, select Log Option
  6. From the Select Logging Information window, choose the Periodic option.
  7. Type C:\Program Files\Tri-Line\TIM Plus\spool\data.{sitecode} in the Log Filename field, replacing
    Keywordmacro
    Label{sitecode}
     with the ID of the site you are logging. To
     obtain the ID of a site, hover the mouse pointer over it on the Directory page in TIM Plus and it will be displayed as a tooltip as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817077/sitecode.png
  8. Click on the OK button to apply the settings.

Here is an example of how the Select Logging Information screen should appear:

  1. Screenshotmacro
    Borderfalse
    URL/download/attachments/4817077/avaya_network_alchemy_1.png
HTML
<a id="Configure TIM Plus"></a>

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