...
To collect the call logging data from the Avaya BCM up to v3.x phone system and send it to TIM EnterprisePlus, you first need to install the NetPBX software.
...
- Make sure the CDRServer.EXE and Interop.CDRSERVERLib.dll files are placed in the same folder as NetPBX.EXE, usually located in {pf}\Tri-Line\NetPBX.
Screenshotmacro |
---|
URL | /download/attachments/10321941/bcm_1.png |
---|
|
- Register CDRServer.EXE by running the command line with administrator privileges and typing the following command under the directory path of the NetPBX folder: CDRServer.EXE/regserver.
- Open the computer's local security policies: Start -> Control Panel -> Administrative Tools -> Local Security Policy.
Screenshotmacro |
---|
URL | /download/attachments/10321941/bcm_2.png |
---|
|
- Within the
Referencemacro |
---|
Label | Security Settings\Local Policies\Security Options |
---|
|
tree, change the following items as highlighted in the screenshot below:
Screenshotmacro |
---|
Border | false |
---|
URL | /download/attachments/10321941/bcm_3.png |
---|
|
- Network Access: Let Everyone permissions apply to anonymous users. Set this to Enabled.
- Network Access: Sharing security model for local accounts. Set this to Classic.
- DCOM: Machine Access Restrictions: Click on Edit Security and add the following user accounts:
Referencemacro |
---|
Label | Anonymous, Everyone, Interactive, Network, System |
---|
|
. Set each one to have full access rights.
Screenshotmacro |
---|
Border | false |
---|
Shadow | false |
---|
URL | /download/attachments/10321941/bcm_4.png |
---|
|
- Next step is to modify the way DCOM behaves on the computer by executing the DCOM configuration program: Start -> Run -> DCOMCNFG [enter]. Browse the tree to the following location:
Referencemacro |
---|
Label | Console Root -> Component Services -> Computers -> My Computer |
---|
|
. RighRight-click on My Computer for Properties and amend or update the following options:
Screenshotmacro |
---|
Border | false |
---|
URL | /download/attachments/10321941/bcm_5.png |
---|
|
- On the Default Properties tab:
Enable Distributed COM on this computer: tick the box for his option
Default Authentication Level: set this to Connect
Default Impersonation Level: set this to Identify
Screenshotmacro |
---|
Border | false |
---|
URL | /download/attachments/10321941/bcm_6.png |
---|
|
- On the COM Security tab:
Go to the Access Permissions section and select Edit default.
Add the following accounts and set both local and remote access permissions: Referencemacro |
---|
Label | Anonymous, Everyone, Interactive, Network, Local Service |
---|
|
and .
Screenshotmacro |
---|
Border | false |
---|
Shadow | false |
---|
URL | /download/attachments/10321941/bcm_7.png |
---|
|
Go to the Launch and Activation Permissions section and click on Edit default tab.
Add or update the following accounts to give them all local and remote access permissions: Referencemacro |
---|
Label | Anonymous, Everyone, Interactive, Network, Local Service |
---|
|
and .
Screenshotmacro |
---|
Border | false |
---|
Shadow | false |
---|
URL | /download/attachments/10321941/bcm_8.png |
---|
|
...
- Log in to TIM Plus and click on the Directory tab.
- Choose the site you want to configure and click Properties.
Screenshotmacro |
---|
Border | false |
---|
URL | /download/attachments/4817068/avaya_bcm_1.png |
---|
|
- In the Site Properties window, select Avaya BCM from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the Save button to apply the settings.