These instructions help you configure your Mitel SX50 SX2000 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
The Mitel SX2000 phone system sends SMDR information via a serial connection. You
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need to directly connect a serial cable from
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your Mitel to the PC that
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netpbx is installed and running on.
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By default, the
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SMDR output of your Mitel is not enabled. For more information about enabling and configuring the SMDR output, you should speak to your system maintainer.
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<a id="infoInstall NetPBX"></a> |
Installing NetPBX
To collect
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call logging data from the serial port of your Mitel and send it to TIM Plus, you
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first need to install the NetPBX software. For setup instructions, click on the link below:
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply perform the following settingssteps below:
- Click on the tab.
- Select Choose the site configured during the setup wizard and clickyou want to configure and click .
Screenshotmacro Border false URL http://docs.call-logger.com:8090/download/attachments/4817066/mitel_sx2000_1.png - Within In the Site Properties window, select Mitel SX2000 from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the settings.
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<hr/>
<p>These instructions should assist in configuring your Mitel SX2000 to
work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
Mitel SX2000 PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the SX2000 PBX to the PC that NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<p>By default the Mitel SX2000 doesn't have SMDR enabled. You will need to speak to your system maintainer to get SMDR enabled.</p>
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Mitel SX2000:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/mitel_sx2000_1.png" alt="Mitel SX2000" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Mitel SX2000</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
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