Mitel MiVoice Business (Mitel 3300)

<p>These instructions should assist in configuring your Mitel 3300 to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd">IP</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP Method</b></td>
			<td class="confluenceTd"><b>TCP/IP connection: </b>
				The Mitel 3300 sends SMDR information via TCP/IP on port 1752. TIM Plus will connect to the IP address of Mitel 3300. The Mitel 3300 can only accept a maximum of three connections to port 1752.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>The Mitel 3300 has various SMDR fields that need to be configured. This can be achieved using the Mitel Communication Director. Below you will find how to access <span class="reference">SMDR Options</span> window and how the fields need to be configured. As there are quite a few fields, we have supplied a screenshot of how they need to be configured:</p>

<h4>Accessing the SMDR Options window</h4>

<ol>
	<li>Login to the Mitel Communication Director.</li>
	<li>Click on <span class="button no_margin">System Properties</span>.</li>
	<li>Click on <span class="button no_margin">System Feature Settings</span>.</li>
	<li>Click on <span class="button no_margin">SMDR Options</span>.</li>
</ol>

<p>The example below shows the Mitel Communication Director menu options:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/mitel_3300_1.png" alt="Mitel 3300" />

<h4>SMDR Options window</h4>

<p>The image below shows how to configure the SMDR Options fields:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/mitel_3300_2.png" alt="Mitel 3300" />

<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Mitel 3300:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/mitel_3300_3.png" alt="Mitel 3300" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Mitel 3300</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li>
	<li>In the <span class="reference">Host</span> field enter the IP Address of your Mitel 3300.</li>
	<li>In the <span class="reference">Port</span> field enter in <span class="keyword">1752</span>.</li>
	<li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li>
	<li>In the <span class="reference">Connection script</span> field select <span class="keyword">Mitel</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol>