These instructions help you configure your BT Monarch to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
For more information about the output and configuration of your SMDR data, please contact your phone maintainer
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Configuring your SMDR
The BT Monarch sends SMDR information via a serial connection. You will need to directly connect a serial cable from the BT Monarch phone system to the PC that NetPBX software is installed and running on.
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
Please contact your system maintainer for information about how to configure the SMDR output of your BT Monarch.
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Installing NetPBX
The BT
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Monarch phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you
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first need to install
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the netpbx software. For setup instructions, click on the link below:
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Configuring TIM Plus
Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply follow the following settingssteps below:
- Click on the tab.
- Select Choose the site configured during the setup wizard you want to configure and click .
Screenshotmacro Border false URL http://docs.call-logger.com:8090/download/attachments/4817050/bt_monarch_1.png - Within In the Site Properties window, select BT Monarch from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the settings.
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<p>These instructions should assist in configuring your BT Monarch to
work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
As the BT Monarch sends SMDR information via a serial connection which is located on the BT Monarch unit itself, you will need to directly connect a serial cable from the BT Monarch to the PC that
NetPBX is installed and running on.
</td>
</tr>
</tbody>
</table>
<p>For your SMDR configuration, you will need to speak to your system maintainer to enable SMDR output.</p>
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your BT Monarch:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/bt_monarch_1.png" alt="BT Monarch" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">BT Monarch</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
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