Alcatel OmniPCX Office (OXO)

These instructions help you configure your Alcatel OmniPCX Office phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Configuring your SMDR

Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Office manual:

Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:

• V24 metering supports V24 printing for all call metering tickets.
• IP metering supports IP printing for call metering tickets originating from a 3rd party application (Business or Hotel) via an IP connection.

The type of metering must be specified when the Office Link driver is installed. The driver can be installed in one of two modes: hotel or metering. You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.

To set printing options for call metering tickets, please follow the steps below:

1. Open the Counting function window in the OMC console and select the 

   Buttonmacro
   Label Accounting Printout

   tab.
2. Select the metering type from the drop-down box: 

   Keywordmacro
   Label Ext. Accounting Activation IP

   or

   Keywordmacro
   Label Ext. Accounting Activation V24

   , and ensure that the associated checkbox is checked.
3. When finished, click 

   Buttonmacro
   Label OK

   .

The table below presents a summary of data output from Alcatel:

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Serial output

Installing NetPBX

If your Alcatel OmniPCX Office has been configured to send SMDR data via a serial connection, you will first need to install NetPBX software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Click on the site configured during the setup wizard and click Properties.
   

   Screenshotmacro
   Border false URL http://docs.call-logger.com:8090/download/attachments/4817043/alcatel_omnipcx_office_3.png

3. Within the Site Properties window, select Alcatel OmniPCX Office from the PBX model drop-down list.
4. In the Connection method field select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.

IP output

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Alcatel Office Link Driver

If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you will first need to install the Alcatel Office Link Driver to configure the output.

For information on how to install the Alcatel Office Link Driver, please refer to the Alcatel OmniPCX Office manual.

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Setting up a DSN connection for TIM Plus

To get TIM Plus to work with the Alcatel Office Link Driver, you will need to setup a DSN connection . Below you will find instructions on how to do this within Microsoft Windows:

1. Click on Windows Start.
2. Click on Control panel.
3. Double click on Administrative tools icon.
4. Double click on Data Sources (ODBC) icon.
5. Click on the System DSN tab.
6. Click on the Add button.
7. Select Native from the list and click Finish.
8. In the Name field enter: TIM Plus - Alcatel OHL.
9. In the Database name field enter: Native.
10. Click on the OK button and then again to close the window.

Now you will be able to see the TIM Plus - Alcatel OHL in the System DSN list.

An example of ODBC setup is shown below:

Configuring TIM Plus

Once the DSN connection has been setup, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Click on the site configured during the setup wizard and click Properties.
   

   Screenshotmacro
   Border false URL http://docs.call-logger.com:8090/download/attachments/4817043/alcatel_omnipcx_office_2.png

3. Within the Site Properties window, select Alcatel OmniPCX Office from the PBX model drop-down list.
4. In the Connection method field select Connect to a system DSN from the drop-down list.
5. In the DSN name field select TIM Plus - Alcatel OHL from the drop-down list.
6. In the Frequency field enter in 5. This will check for data every five seconds.
7. In the DB script field select Alcatel OmniPCX Office OHL from the drop-down list.
8. Click on the Save button to apply the settings.

...

The Alcatel OmniPCX Office can be configured to send its SMDR data over a serial (RS232) connection or it can be outputted to a file. Click on one of the links below that relates to your preferred connection method.

No CSTA license is required but you will need to turn on metering over Serial or IP. For IP connections you will need the Alcatel office link driver software. Set all subscribers to all calls (just outbound by default).