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<p>These instructions should assist in configuring your Cisco UCME / UC500 to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<div class="panelMacro"><table class="tipMacro"><colgroup><col width="24"><col></colgroup><tbody><tr><td valign="top"><img width="16" height="16" border="0" align="absmiddle" alt="" src="/images/icons/emoticons/check.png"></td><td><b>There are two ways to connect to the Cisco UCME / UC500:</b><br><ol><li><a href="#radius">RADIUS</a> (RADIUS events are recommended by Cisco)</li><li><a href="#syslog">SysLog</a> (Requires SysLog server, not all CDR data received from router)</li></ol></td></tr></tbody></table></div>

<h2><a name="radius" style="text-decoration: none;">RADIUS configuration for Cisco UCME / UC500</a></h2>

<p>The tasks required to be done are as follows. They are all analysed in details further down this page.</p>

<ol>
	<li><a href="#1">Downloading and configuring interface file <span class="keyword">Cisco UCME.zip</span>.</a></li>
	<li><a href="#2">Configuring TIM Enterprise to receive data from UCME.</a></li>
	<li><a href="#3">Configuring Directory Sync.</a></li>
	<li><a href="#4">Setting up RADIUS to send call events to TIM Enterprise.</a></li>
</ol>

<h4><a name="1" style="text-decoration: none; color: #477FBD;">1.&nbsp; Downloading and configuring interface file <span class="keyword" style="color: #477FBD;">Cisco UCME.zip</span></a></h4>

<ol class="split start">
	<li>Visit <a href="https://gateway.tri-line.com/">Tri-Line's Portal</a> and download the template file, as shown below:</li>
	<img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/3cx_1.png" alt="3CX" />
	<li> Extract the <span class="keyword">Cisco UCME.zip</span> file to <span class="keyword">C:\Program Files\Tri-Line\TIM Enterprise\config</span> folder. Zip file should contain 
	four files, <span class="keyword">Cisco UCME-RADIUS.TDT</span>, <span class="keyword">Cisco UCME-Syslog.TDT</span>, <span class="keyword">Cisco UCME-RADIUS.TDS</span> and <span class="keyword">Cisco UCME-Syslog.TDS</span>.</li>
</ol>

<h4>2.&nbsp; Configuring TIM Enterprise to receive data from UCME</h4>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Cisco UCME / UC500:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button" id="list">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Cisco UCME'.</li>
	<li>Left-click on it and select <span class="button" id="list">Properties</span>.</li>
	<li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">Cisco UCME - RADIUS</span> from the PBX model list and enable the local backup.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_1.png" alt="Cisco UCME" />
	<li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">RADIUS connection</span> from the <span class="reference">Connection method</span> list.</li>
	<li>In the <span class="reference">Client IP</span> field enter in the IP address or Hostname of your Cisco router.</li>
	<li>In the <span class="reference">Secret key</span> field enter in the passphrase used for RADIUS events e.g. 'C1sco'.</li>
	<li>Finally, click on the <span class="button" id="list">Save</span> button.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_2.png" alt="Cisco UCME" />
</ol> 

<h4>3.&nbsp; Configuring Directory Sync</h4>

<p>Below you will find steps on how to configure the Directory Sync from Cisco UCME / UC500:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button" id="list">Directory</span> tab.</li>
	<li>Go to the point in the Directory where you need to synchronise and add a new <span class="reference">Directory Sync</span> object with an appropriate description e.g. 'Cisco AXL'.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_6.png" alt="Cisco UCME" />
	<li>Left-click on it and select <span class="button" id="list">Properties</span>.</li>
	<li>In the <span class="reference">Directory type</span> drop-down list select <span class="keyword">Cisco UCME</span>.</li>
	<li>In the <span class="reference">Host name</span> field enter in the IP address or Hostname of your Cisco router.</li>
	<li>In the <span class="reference">Username</span> field enter in the username of your choice.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_3.png" alt="Cisco UCME" />
	<li>Click <span class="button" id="list">Set password</span> and enter the password used to login to the Cisco UCME / UC500, followed by clicking <span class="button" id="list">OK</span>.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_4.png" alt="Cisco UCME" />
	<li>Finally, click on the <span class="button" id="list">Save</span> button.</li>
</ol> 

<h4>4.&nbsp; Setting up RADIUS to send call events to TIM Enterprise</h4>

<p>Login to your Cisco UCME / UC500 via telnet, as shown below:</p>

<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_5.png" alt="Cisco UCME" />

<p>Now just enter the following RADIUS commands:</p>

<table class="confluenceTable">
	<tbody>
		<tr>
    		<th class="confluenceTh">Step</th>
		    <th class="confluenceTh">IOS commands</th>
		    <th class="confluenceTh">Description</th>
	  	</tr>
	  	<tr>
	  		<td class="confluenceTd"><b>1</b></td>
	    	<td class="confluenceTd"><span class="keyword">enable</span></td>
	    	<td class="confluenceTd">Enter EXEC mode, enter password if requested.</td>
	  	</tr>
  		<tr>
    		<td class="confluenceTd"><b>2</b></td>
    		<td class="confluenceTd"><span class="keyword">conf t</span></td>
   			<td class="confluenceTd">Enter global configuration mode.</td>
 		</tr>
 		<tr>
    		<td class="confluenceTd" rowspan="4"><b>3</b></td>
    		<td class="confluenceTd"><span class="keyword">aaa new-model</span></td>
    		<td class="confluenceTd" rowspan="4">Enable aaa accounting mode.</td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><span class="keyword">aaa accounting connection h323 start-stop group RADIUS</span></td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><span class="keyword">gw-accounting aaa</span></td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><span class="keyword">acct-template callhistory-detail</span></td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><b>4</b></td>
    		<td class="confluenceTd"><span class="keyword">RADIUS-server host 192.168.1.1 auth-port 1645 acct-port 1612</span></td>
    		<td class="confluenceTd">Specifies the IP address to send CDR data. Where '192.168.1.1' is the machine running TIM Enterprise.</td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><b>5</b></td>
    		<td class="confluenceTd"><span class="keyword">RADIUS-server key C1sco</span></td>
    		<td class="confluenceTd">Specifies the RADIUS authentication secret as 'C1sco' as configured above.</td>
 		</tr>
  		<tr>
    		<td class="confluenceTd"><b>6</b></td>
    		<td class="confluenceTd"><span class="keyword">RADIUS-server vsa send accounting</span></td>
    		<td class="confluenceTd">Enables VSA events.</td>
 		</tr>
  		<tr>
    		<td class="confluenceTd"><b>7</b></td>
    		<td class="confluenceTd"><span class="keyword">end</span></td>
    		<td class="confluenceTd">Exit configuration mode.</td>
  		</tr>
		<tr>
    		<td class="confluenceTd"><b>8</b></td>
    		<td class="confluenceTd"><span class="keyword">wr</span></td>
    		<td class="confluenceTd">Save changes.</td>
  		</tr>
	</tbody>
</table>
HTML
<h2><a name="syslog" style="text-decoration: none;">SysLog configuration for Cisco UCME / UC500</a></h2>

<p>The tasks required to be done are as follows. They are all analysed in details further down this page.</p>

<ol>
	<li>Downloading and configuring interface file <span class="keyword">Cisco UCME.zip</span>.</li>
	<li>Configuring TIM Enterprise to receive data from UCME.</li>
	<li>Configuring Directory Sync.</li>
	<li>Setting up SysLog to send call events to TIM Enterprise.</li>
</ol>

<h4>1.&nbsp; Downloading and configuring interface file <span class="keyword" style="color: #477FBD;">Cisco UCME.zip</span></h4>

<ol class="split start">
	<li>Visit <a href="https://gateway.tri-line.com/">Tri-Line's Portal</a> and download the template file, as shown below:</li>
	<img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/3cx_1.png" alt="3CX" />
	<li> Extract the <span class="keyword">Cisco UCME.zip</span> file to <span class="keyword">C:\Program Files\Tri-Line\TIM Enterprise\config</span> folder. Zip file should contain 
	four files, <span class="keyword">Cisco UCME-RADIUS.TDT</span>, <span class="keyword">Cisco UCME-Syslog.TDT</span>, <span class="keyword">Cisco UCME-RADIUS.TDS</span> and <span class="keyword">Cisco UCME-Syslog.TDS</span>.</li>
</ol>

<h4>2.&nbsp; Configuring TIM Enterprise to receive data from UCME</h4>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Cisco UCME / UC500:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button" id="list">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Cisco UCME'.</li>
	<li>Left-click on it and select <span class="button" id="list">Properties</span>.</li>
	<li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">Cisco UCME - SysLog</span> from the PBX model list and enable the local backup.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_7.png" alt="Cisco UCME" />
	<li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">SysLog connection</span> from the <span class="reference">Connection method</span> list.</li>
	<li>In the <span class="reference">Client IP</span> field enter in the IP address or Hostname of your Cisco router.</li>
	<li>Finally, click on the <span class="button" id="list">Save</span> button.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_8.png" alt="Cisco UCME" />
</ol> 

<h4>3.&nbsp; Configuring Directory Sync</h4>

<p>Below you will find steps on how to configure the Directory Sync from UCME / UC500:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button" id="list">Directory</span> tab.</li>
	<li>Go to the point in the Directory where you need to synchronise and add a new <span class="reference">Directory Sync</span> object with an appropriate description e.g. 'Cisco AXL'.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_6.png" alt="Cisco UCME" />
	<li>Left-click on it and select <span class="button" id="list">Properties</span>.</li>
	<li>In the <span class="reference">Directory type</span> drop-down list select <span class="keyword">Cisco UCME</span>.</li>
	<li>In the <span class="reference">Host name</span> field enter in the IP address or Hostname of your Cisco router.</li>
	<li>In the <span class="reference">Username</span> field enter in the username of your choice.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_3.png" alt="Cisco UCME" />
	<li>Click <span class="button" id="list">Set password</span> and enter the password used to login to the Cisco UCME / UC500, followed by clicking <span class="button" id="list">OK</span>.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_4.png" alt="Cisco UCME" />
	<li>Finally, click on the <span class="button" id="list">Save</span> button.</li>
</ol> 

<h4>4.&nbsp; Setting up SysLog to send call events to TIM Enterprise</h4>

<p>Login to your Cisco UCME / UC500 via telnet, as shown below:</p>

<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/cisco_ucme_5.png" alt="Cisco UCME" />

<p>Now just enter the following SysLog commands:</p>

<table class="confluenceTable">
	<tbody>
		<tr>
    		<th class="confluenceTh">Step</th>
		    <th class="confluenceTh">IOS commands</th>
		    <th class="confluenceTh">Description</th>
	  	</tr>
	  	<tr>
	  		<td class="confluenceTd"><b>1</b></td>
	    	<td class="confluenceTd"><span class="keyword">enable</span></td>
	    	<td class="confluenceTd">Enter EXEC mode, enter password if requested.</td>
	  	</tr>
  		<tr>
    		<td class="confluenceTd"><b>2</b></td>
    		<td class="confluenceTd"><span class="keyword">conf t</span></td>
   			<td class="confluenceTd">Enter global configuration mode.</td>
 		</tr>
 		<tr>
    		<td class="confluenceTd" rowspan="4"><b>3</b></td>
    		<td class="confluenceTd"><span class="keyword">aaa new-model</span></td>
    		<td class="confluenceTd" rowspan="4">Enable aaa accounting mode.</td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><span class="keyword">aaa accounting connection h323 start-stop group RADIUS</span></td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><span class="keyword">gw-accounting syslog</span></td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><span class="keyword">acct-template callhistory-detail</span></td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><b>4</b></td>
    		<td class="confluenceTd"><span class="keyword">logging  192.168.1.1</span></td>
    		<td class="confluenceTd">Specifies the IP address to send CDR data. Where '192.168.1.1' is the machine running TIM Enterprise.</td>
  		</tr>
  		<tr>
    		<td class="confluenceTd"><b>7</b></td>
    		<td class="confluenceTd"><span class="keyword">end</span></td>
    		<td class="confluenceTd">Exit configuration mode.</td>
  		</tr>
		<tr>
    		<td class="confluenceTd"><b>8</b></td>
    		<td class="confluenceTd"><span class="keyword">wr</span></td>
    		<td class="confluenceTd">Save changes.</td>
  		</tr>
	</tbody>
</table>

 

 

 

 

 

 

The Cisco UCME / BE4000 / UC500 can be configured to send either RADIUS or SysLog events. Click on one of the links below for your preferred connection method.

Tip

Cisco recommends that you use RADIUS events because they provide more detailed call logging information.