Alerts

HTML

<p>TIM Enterprise can be configured to raise an alert when particular events occur. Just select the <span class="button">Alerts</span> tab on the top right-hand side of TIM Enterprise's screen to access your alerts, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/alerts_1.png" alt="Alerts" />

<p>The Alerts' table has the following columns:</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=80>Header</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Count</b></td>
			<td class="confluenceTd">.....................................</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>First raised</b></td>
			<td class="confluenceTd">.......................</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Last raised</b></td>
			<td class="confluenceTd">........................</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Description</b></td>
			<td class="confluenceTd">........................</td>
		</tr>
	</tbody>
</table>

The

Referencemacro

Label	Alerts

section notifies you when particular events occur on the system. The table below describes the type of alerts emitted from TIM Enterprise:

Alert	Description
Critical	Notifies you of any events that are detrimental to the system, e.g. database failure
Warning	Notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit
Information	Notifies you of any general events that have occurred on the system, e.g. if the application service has been restarted
Voice activity	Provides details about the progress of call recording operations
Audit trail	Provides very detailed information about ongoing system events, primarily used for fault-finding

Screenshotmacro

URL	/download/attachments/2785338/alerts.png

Alerts

Versions Compared

Old Version 6

New Version Current

Key