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These instructions help you configure your Mitel MiVoice 400/415/430/470 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
Supportfiles1Aastra PC5.TDT
Supportfiles2Aastra PC5.TDS
ConnectionSerial connection
RequiredTask1Configure the SMDR output
RequiredTask2Install NetPBX
RequiredTask3Configure TIM Plus

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<a id="Configure the SMDR output"></a>

Configuring your SMDR output

Info

The Mitel MiVoice 400/415/430/470 can output SMDR information in multiple formats. You should always select the

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LabelPC5
format for use with TIM Plus.

Below are some screenshots to demonstrate how the Mitel MiVoice 400 Series should be configured:

Setting the SMDR format to PC5

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URL/download/attachments/4817024/aastra_intelligate_1.png

Setting the SMDR format to TCP/IP

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URL/download/attachments/4817024/aastra_intelligate_2.png

 

Setting the SMDR format to PC5

The OIP Server has a very basic call logging module. If you intend to install TIM Plus alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Mitel to output the data to the PC running TIM Plus, the OIP Server will overwrite some required settings.

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Installing NetPBX

Install and configure NetPBX

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Configuring TIM Plus

Once NetPBX is configured and collecting data, log in to TIM Plus and perform the following steps:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.
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    URL/download/attachments/4817024/aastra_intelligate_4.png
  3. In the Site Properties window, select Aastra PC5 from the PBX model drop-down list.
  4. In the Connection method field, select No connection required from the drop-down list.
  5. Click on the Save button to apply the changes.