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setup_1.pngMigrating TIM Enterprise to a new machine involves the following actions:

On the old machine

On the new machine

Upgrading the TIM Enterprise to the latest version of software

Log in to our Gateway and click on the TIM Enterprise product. Select the

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LabelUpgrade package
from the
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LabelDownloads
area and save the setup package file on your computer.

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URL/download/attachments/13435589/migration_1.png

...

Log in to our Gateway and click on the TIM Enterprise product. Select the

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LabelFull install package
from the
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LabelDownloads
area and save the it file on your computer.

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URL/download/attachments/13435589/migration_12.png

When you have downloaded the setup packageTo install TIM Enterprise, double-click on it the setup package and follow the on-screen instructions. After installation, the

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LabelFirst-time setup wizard
screen will open automatically in a new web browser window.

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URL/download/attachments/13435589/migration_9.png

Close the web page, access the Windows Services and restart the TIM Enterprise service. Using Windows Registry Editor (

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LabelStart -> Run -> regedit.exe
) remove the 
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LabelFirstTime
  value from the following Registry key:referencemacro

Code Block

...

HKEY_LOCALMACHINE\Software\Tri-Line\Wow6432Node\TIM Enterprise\Main

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URL/download/attachments/13435589/migration_10.png

Start the TIM Enterprise service and log in to the its web interface as

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Labelroot
user.

Info

At this stage of the process you will be asked to provide a license key for the new installation. Copy the product key into a text file and email it to our Technical Support team.

When the license has been updated successfully, click on the TIM Enterprise logo to access the system settings and connect TIM Enterprise to the restored TIM Enterprise database, by entering the required details. Click on the

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LabelTest settings
button to test verify the connection.

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URL/download/attachments/13435589/migration_11.png

Click on the

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LabelSave
button to save apply the changes.