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A controller is the system object that allows you to collect and deliver your call logging data from a data source to an output location. The controller can encompass one or more inputs or outputs, and each input/output instance can invoke a different type of connection.

To see a list with all the controllers configured in the system, click on the

Referencemacro
LabelAll controllers
button, as shown below:

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URL/download/attachments/12588950/all_controllers.png

To view or edit the settings of a controller, refer to the Configuring a controller section.

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URL/download/attachments/12588950/select_controller.png

To add a new controller to the system, refer to the Adding a controller section.