Versions Compared

Old Version 4

changes.mady.by.user Editor

Saved on

compared with

New Version Current

changes.mady.by.user Technical Support

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

These instructions help you configure your Alcatel OmniPCX Office phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
RequiredTask4RequiredTask5Configure TIM Plus
RequiredTask4Set up a DSN connection
Supportfiles1Alcatel OmniPCX Office.TDT
Supportfiles2Alcatel OmniPCX Office.TDS
Supportfiles3Alcatel OmniPCX Office OHL.DBS
ConnectionDSN connectionFile output
RequiredTask1Configure the SMDR output
RequiredTask2Install Alcatel Office Link Driver
RequiredTask3Set up a DSN connectionConfigure the interface file

HTML
<a id="Configure the SMDR output"></a>

Configuring your SMDR output

...

Info

Before enabling the SMDR output, you will need to speak with your phone maintainer to buy the required licenses for your Alcatel phone system.

Follow the instructions below to configure the SMDR output for your Alcatel OmniPCX Office phone system.:

Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:

  • V24 metering supports V24 printing for all call metering tickets.
  • IP metering supports IP printing for call metering tickets originating from a 3rd 3rd party application (Business or Hotel) via an IP connection.

The type of metering must be specified when the Office Link driver is installed. The driver can be installed in set to one of two modes: hotel or  or metering. You  You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.

To set printing options for call metering tickets, please follow the steps below:

  1. Open

...

  1. the Counting

...

  1.  function window in the OMC console and select the Accounting Printout

...

  1.  tab.
  2. Select the metering type from the drop-down

...

  1. list:

...

  1.   Ext. Accounting Activation IP

...

  1. .

...

  2. Click OK to save the settings.

The table below presents a summary of the data output from an Alcatel:

Screenshotmacro
Borderfalse
URLhttp://178.32.50.115:8090/download/attachments/4817041/alcatel_pbxs.png

HTML
<a id="Install Alcatel Office Link Driver"></a>

...

Installing the Alcatel Office Link Driver

If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you will first need to install the Alcatel Office Link Driver to configure enable the SMDR output.

For information on how to install the Alcatel Office Link Driver, please refer to the Alcatel OmniPCX Office manual or speak to your system maintainer.

HTML
<a id="SetConfigure upthe ainterface DSN Connectionfile"></a>

Setting up a DSN connection for TIM Plus

To get TIM Plus to work with the Alcatel Office Link Driver, you will need to setup a DSN connection . Below you will find instructions on how to do this within Microsoft Windows:

  1. Click on Windows Start.
  2. Click on Control panel.
  3. Double click on Administrative tools icon.
  4. Double click on Data Sources (ODBC) icon.
  5. Click on the System DSN tab.
  6. Click on the Add button.
  7. Select Native from the list and click Finish.
  8. In the Name field enter: TIM Plus - Alcatel OHL.
  9. In the Database name field enter: Native.
  10. Click on the OK button and then again to close the window.

Now you will be able to see the TIM Plus - Alcatel OHL in the System DSN list.

An example of ODBC setup is shown below:

...

The interface file

Once the OHL driver is installed, the SMDR data will be outputted to a file, called the

Referencemacro
LabelTicketCollector.xml
, which is located by default in
Keywordmacro
LabelC:\Users\Public\Documents\TicketCollector.xml

HTML
<a id="ConfigureSet TIM Plusup a DSN connection"></a>

Installing NetPBX

If your Alcatel OmniPCX Office has been configured to send SMDR data via a IP connection, you first need to install the NetPBX software to collect the data from the xml file reader and send it to TIM Plus. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once the DSN connection has been setupNetPBX is configured and collecting data, log on in to TIM Plus as usual and apply perform the following settingssteps:

  1. Click on the the Directory tab tab.
  2. Click on Choose the site configured during the setup wizard you want to configure and click Properties.
    Screenshotmacro
    Borderfalse
    URLhttp://docs.call-logger.com:8090/download/attachments/4817043/alcatel_omnipcx_office_23.png
  3. Within the In the Site Properties window window, select select Alcatel OmniPCX Office from the  from the PBX model drop drop-down list.
  4. In the Connection method field select Connect to a system DSN from the Connection method field, select No connection required from the drop-down list.
  5. In the DSN name field select TIM Plus - Alcatel OHL from the drop-down list.
  6. In the Frequency field enter in 5. This will check for data every five seconds.
  7. In the DB script field select Alcatel OmniPCX Office OHL from the drop-down list.
  8. Click on the Save button Click on the Save button to apply the settings.