The Quick call search panel offers a rapid way to locate specific calls in the central database, as an alternative to running a full call report. You can refine your search results by using the filters described below:
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If you want to limit the search results to a particular site, group or user, click on the
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button, as shown below:
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A new window will open, allowing you to drill-down into the directory structureto navigate through the Directory in order to locate the entity whose calls the search results should include. To select an entity, click on the 
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icon alongside it.
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If you want to search for a specific entity, you can enter its name in the search bar at the top of the window and click on the
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icon.
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Limit results to
This feature enables you to specify the maximum number of search results you want to retrieve. Set the limit by entering a value in the field provided, e.g. entering 50 in the Limit results to field, will return a maximum of 50 results.
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To close the search results and return to the Most recent calls panel, click on the Back to recent calls link, at the top-right corner of the panel.