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Exporting CDR/CMR records

The following procedure describes how to export CDR/CMR into a dump file. This information was taken from Export CDR/CMR Records Configuration section of Cisco's documentation.

  1. Go to the 
    Referencemacro
    LabelCDR Analysis and Reporting
    section and select  CDR -> Export CDR/CMR option.The Export CDR/CMR records window will display.
  2. In the From and To date drop-down list boxes, choose a date range for the CDR/CMR dump.TXT file.
  3. In 
    Referencemacro
    LabelSelect
    records, check the 
    Referencemacro
    LabelCDR
    and/or 
    Referencemacro
    LabelCMR
    check box.
  4. Click Export to File.

 

Re-running the data

To re-run the CDRs in TIM Enterprise, you need to rename the dump file extension from .TXT to the unique identifier of your PBX object in TIM Enterprise. To obtain the ID of your PBX, follow the steps below:

  1. Log in to TIM Enterprise and locate the PBX object that collects the data from your UCM.
  2. Click on the PBX object and select
    Referencemacro
    LabelProperties
    from the drop-down list.
  3. A new window will open, displaying the general properties of your PBX. The site ID is displayed in the
    Referencemacro
    LabelUnique ID
    field, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/1671326/cisco_import_2.png

After renaming the file extension, copy it into the following location on the computer running TIM Enterprise: C:\Program Files\Tri-Line\TIM Enterprise\spool\.

TIM Enterprise will now process the data and it should be visible on the

Referencemacro
LabelCall view
screen.