Importing historic data from Cisco UCM

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The following procedure describes how to export CDR/CMR into a dump file. This information is was taken from Export CDR/CMR Records Configuration section of Cisco's documentation.

1. Go to the 

   Referencemacro
   Label CDR Analysis and Reporting

   section and select  CDR -> Export CDR/CMR option.The Export CDR/CMR records window displayswill display.
2. In the From and To date drop-down list boxes, choose a date range for the CDR/CMR dump.TXT file.
3. In 

   Referencemacro
   Label Select

   records, check the 

   Referencemacro
   Label CDR

   and/or 

   Referencemacro
   Label CMR

   check box.
4. Click Export to File.

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1. Log in to TIM Enterprise and locate the PBX object that collects the data from your UCM.
2. Click on the PBX object and select

   Referencemacro
   Label Properties

   from the drop-down list, as shown below:
   
   

   Screenshotmacro

   .
3. A new window will open, displaying the general properties of your PBX. The site ID is displayed in the

   Referencemacro
   Label Unique ID

   field, as shown below:
   

   Screenshotmacro

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1. URL /download/attachments/1671326/cisco_import_2.png

After renaming the file extension, copy it into the following location on the computer running TIM Enterprise: C:\Program Files\Tri-Line\TIM

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Enterprise\spool\

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TIM Enterprise will now process the data and it should be visible on the