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The

Referencemacro
LabelNotification
 tab allows you set up an email alert when the alarm is being triggered. To send the notification to multiple email addresses, separate each entry with a comma.

Screenshotmacro
Borderfalse
URL/download/attachments/1671334/alarm_notification_1.png

Info

To send the notification to multiple email addresses, separate each entry with a comma.

 

HTML
<a id="Stats alarms"></a>

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A new window will open, allowing you to drill - down through the Directory in order to locate the stats point object where you want to add the alarm. Click on the

Inlineimage
URL/download/attachments/1310815/tick_button.png
icon to select it. The stats point will be added in the list, as shown below:

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This filter allows you set up an alarm based on the total number of calls registered by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the total number of calls collected by the stats point is greater than 

Keywordmacro
Label100
.

Criteria_filter
Value3100
Value1Count
Value2Is greater than

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Criteria_filter
Value310
Value1Total response
Value2Is less than

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Average response

This filter allow you to set up an alarm based on the average response time registered by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the average response time registered by the stats point is greater than

Keywordmacro
Label7
seconds.

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This filter allows you to set up an alarm based on the total cost registered for the calls collected by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the total cost registered by the stats point is  is

Keywordmacro
Label50
 

Criteria_filter
Value31050
Value1Total responsecost
Value2Is less thanEquals

Average cost

This filter allows you set up an alarm based on the average cost registered for the calls collected by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the average cost registered by the stats point is greater than

Keywordmacro
Label20
.

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This filter allows you set up an alarm based on the minimum cost registered for the calls collected by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the minimum cost registered by the stats point is

Keywordmacro
Label10
.

Criteria_filter
Value32010
Value1Avg Min cost
Value2Is greater thanEquals

Maximum cost

This filter allows you set up an alarm based on the maximum cost registered for the calls collected by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the maximum cost registered by the stats point is greater than

Keywordmacro
Label60
.

Criteria_filter
Value32060
Value1Avg Max cost
Value2Is greater than

...

The

Referencemacro
LabelNotification
 tab allows you set up an email alert when the alarm is being triggered. To send the notification to multiple email addresses, separate each entry with a comma.

Screenshotmacro
Borderfalse
URL/download/attachments/1671334/alarm_notification_1.png