These instructions help you configure your Avaya Network Alchemy to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
| Pbxsummary |
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| Supportfiles1 | Avaya Network Alchemy.TDT |
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| Supportfiles2 | Avaya Network Alchemy.TDS |
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| Requiredtask1 | Configure the SMDR |
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| Requiredtask3 | Configure Avaya Call Log |
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| Requiredtask2 | Configure TIM Plus |
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| Connection | File output |
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| RequiredTask1 | Configure the SMDR output |
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| RequiredTask2 | Configure Avaya Call Log |
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| RequiredTask3 | Configure TIM Plus |
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
The Avaya Network Alchemy uses the Avaya Call Log software to configure the SMDR data. As the application will be outputting the data to a file, the installation of the Avaya Call Log software needs to be performed on the same machine as TIM Plus. A copy of the Avaya Call Log application can be found on your Avaya Administration CD. Your system maintainer should be able to supply you with a copy of the software.
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The Avaya Call Log software does not run as a Windows Service; therefore, you must ensure that the application is never stopped because you may lose SMDR data. |
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<a id="Configure Avaya Call Log"></a> |
Configuring Avaya Call Log
Follow the steps below to configure the Avaya Call Log software:
- Start the Avaya Call Log application.
- From the File menu, select Select Unit.
- In the first field, enter the IP address of your Avaya Network Alchemy.
- In the second field, enter the password for your Avaya Network Alchemy and click the OK button.
- From the File menu, select Log Option.
- From the Select Logging Information window, choose the Periodic option.
- Type C:\Program Files\Tri-Line\TIM Plus\spool\data.{sitecode} in the Log Filename field, replacing with the ID of the site you are logging. To obtain the ID of a site, hover the mouse pointer over it on the Directory page in TIM Plus and it will be displayed as a tooltip as shown below:
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| Border | false |
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| URL | /download/attachments/4817077/sitecode.png |
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- Click on the OK button to apply the settings.
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| Border | false |
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| URL | /download/attachments/4817077/avaya_network_alchemy_1.png |
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Follow the steps below to configure TIM Plus to receive SMDR data from your Avaya Network Alchemy:
- Click on the Directory tab.
- Choose the site you want to configure and click Properties.
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| Border | false |
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| URL | /download/attachments/4817077/avaya_network_alchemy_2.png |
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- In the Site Properties window, select Avaya Network Alchemy from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the Save button to apply the changes.