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These instructions help you configure your Aastra Intelligate phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
Supportfiles1Aastra PC5.TDT
Supportfiles2Aastra PC5.TDS
ConnectionListening connection
RequiredTask1Configure the SMDR output
RequiredTask2Configure TIM Enterprise

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<a id="Configure the SMDR output"></a>

Configuring the SMDR output

Info

The Aastra Intelligate Series can output SMDR information in multiple formats. You should always select the PC5 format for use with TIM Enterprise.

The screenshots below display how the Aastra Intelligate Series should be configured:

Setting the SMDR format to PC5 

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URL/download/attachments/4817024/aastra_intelligate_1.png

Setting the SMDR format to TCP/IP 

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URL/download/attachments/4817024/aastra_intelligate_2.png

OIP Server and TIM Enterprise

The OIP Server has a very basic call logging module. If you intend to install TIM Enterprise alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Aastra to output the data to the PC running TIM Enterprise, the OIP Server will overwrite some of the required settings.

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<a id="Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to listen for SMDR data from your Aastra Intelligate Series: 

  1. Log in to TIM Enterprise and click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and click  Properties.
  3. A new window will open, displaying the general properties of your PBX object. Select Aastra PC5 from the Data format list and tick the 
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    LabelKeep a local backup of data
    box, as shown below: 
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    URL/download/attachments/12589349/aastra_intelligate.png
  4. Click on the Connection tab and select Listen for connections from PBX from the Connection method list.
  5. Leave the Host field blank.
  6. In the Port field, enter 1080, the default port number for your Mitel MiVoice Office 470/Aastra Intelligate phone system.
  7. Click on the Save button to apply the settings.
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    URL/download/attachments/12589351/aastra_intelligate_ip.png