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The OIP Server has a very basic call logging module. If you intend to install TIM Enterprise alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Mitel to output the data to the PC running TIM Enterprise, the OIP Server will overwrite some of the required settings.

 

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Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to listen for SMDR data from your Mitel MiVoice Office 400 Series: 

  1. Log in to TIM Enterprise and click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and click  Properties.
  3. A new window will open, displaying the general properties of your PBX object. Select Aastra PC5 from the Data format list and tick the 
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     box, as shown below: 
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    URL/download/attachments/12589349/aastra_intelligate.png
  4. Click on the Connection tab and select Listen for connections from PBX from the Connection method list.
  5. Leave the Host field blank.
  6. In the Port field, enter 1080, the default port number for your Mitel MiVoice Office 400 Series phone system.
  7. Click on the Save button to apply the settings.
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    URL/download/attachments/12589351/aastra_intelligate_ip.png

 

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