Avaya IP Office - Active connection

These instructions help you configure your Avaya IP Office / IP 500 v6+ phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

The Avaya IP Office / IP 500  can be configured to accept an incoming TCP connection, in order to output its SMDR data. Using the Avaya IP Office Manager application, perform the following steps to configure the SMDR output:

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Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Avaya IP Office:

1. Click on the Directory tab.
2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
3. A new window will open, displaying the general properties of your PBX object. Select Avaya IP Office v6 from  from the Data format list and tick the 

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   box, as shown below: 
   

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4. Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
5. In the Host field, enter the IP address of your Avaya IP Office.
6. In the Port field, enter the port number configured in the telephone system.
7. Leave the Username and Password fields blank.
8. In the IP script field, select Avaya IP Office from the drop-down list.
9. Click on the Save button to apply the settings.
   

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