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| Info |
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For the changes to take effect, access the Windows Services and restart Echo service. |
Custom tones
Custom tones can be added to the call recorder in order to obfuscate part of a call recording. Since the tones are raw byte data that replace portions of the original WAV audio, they must respect the codec of the original file, e.g. a-law, u-law, etc., and use the same sample size and rate, e.g. 16-bit, 8 KHz.
Once the files have been encoded accordingly, they should be copied to the following location:
| Referencemacro |
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| Label | {app}\ProgramData\Tri-Line\Echo\tones |
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.To enable the system to use these custom tones during the obfuscation, open the
file, located in | Referencemacro |
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| Label | {app}\PrgramData\Tri-Line\Echo |
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|
and add the following snippet, specifying the filename of the custom tone using the element. The attribute determines the codec type, e.g. "0" = u-law, "8" = a-law, as per RFC3551 (page 32). A element can also be added as the fall-back tone to use.| Code Block |
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|
<audio>
<obfuscation>
<toneFile>
<default>{app}/tones/alaw.wav</default>
<codec id="0">{app}/tones/ulaw.wav</codec>
<codec id="8">{app}/tones/alaw.wav</codec>
</toneFile>
</obfuscation>
</audio> |
| Info |
|---|
For the changes to take effect, access the Windows Services and restart Echo service. |