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These instructions help you configure your Unify OpenScape Busines phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
RequiredTask4Configure TIM Enterprise
Supportfiles1Unify OpenScape Business.TDT
Supportfiles2Unify OpenScape Business.TDS
Supportfiles3Unify OpenScape Business.DBS
ConnectionDSN connection
RequiredTask1Configure the SMDR output
RequiredTask2Set up a DSN connection
RequiredTask3Configure the interface file

HTML
<a id="Configure the SMDR output"></a>

Configuring the SMDR output

Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:

  1. Log on to OpenScape Business Assistant and click on
    Buttonmacro
    LabelSetup
    ->
    Buttonmacro
    LabelWizards
    ->
    Buttonmacro
    LabelCentral Telephony
    , as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040530/unify_openscape_business_1.png
  2. Click
    Buttonmacro
    LabelEdit
    to start the
    Referencemacro
    LabelCall Detail Recording
    wizard.
  3. In the new window that opens, tick the
    Keywordmacro
    LabelActivate Call Charge Recording
    to enable the CDR output, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040530/unify_openscape_business_2.png
HTML
<a id="Set up a DSN connection"></a>

Setting up a DSN connection

The default SMDR output option in the Unify OpenScape Business phone system is

Referencemacro
LabelHTTPS
. To enable TIM Enterprise to work with Unify OpenScape Business, you first need to set up a DSN connection, by following the steps below:

  1. Open Windows Control Panel
  2. Double-click on the Administrative tools icon
  3. Double-click on the Data Sources (ODBC) icon to open the ODBC Data Source Administrator window

    Info

    For a 64 bit system, access the ODBC Data Source Administrator from the following location C:\Windows\SysWOW64\odbcad32.exe

  4. Click on the System DSN tab
  5. Click on the Add button
  6. Select Native from the driver list and click Finish
  7. In the Data source name field enter Unify OpenScape Business
  8. Click on the OK button to save the changes

An example of an ODBC entry is shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/15040537/unify_openscape_business_dsn.png

HTML
<a id="Configure the interface file"></a>

Configuring the interface file

 Follow the steps below to configure the interface file to establish an HTTPS connection with your Unify OpenScape Business:

  1. Open the Unify OpenScape Business.TDT file, located by default in C:\Program Files (x86)\Tri-Line\TIM Enterprise\config.
  2. Edit the file to point to the IP address of your Unify OpenScape Business and enter the relevant username and password, as shown below
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040530/unify_openscape_business_tdt_1.png
  3. Remove the apostrophe (') in front of the amended fields to enable them. An example of a configured interface file is shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040530/unify_openscape_business_tdt_2.png
HTML
<a id="Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Once the DSN connection has been set up, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
  3. A new window will open displaying the general properties of your PBX object. Select Unify OpenScape Business from the Data format list and tick the Keep a local backup of data box, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040582/unify_openscape_business_DSN_2.png
  4. Click on the Connection tab and select System DSN connection from the Connection method list.
  5. In the DSN field, select Unify OpenScape Business from the drop-down list.
  6. In the Frequency field, enter to check for data every five seconds.
  7. In the DB script field, select Unify OpenScape Business from the drop-down list.
  8. Click on the Save button to apply the settings.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040582/unify_openscape_business_DSN_3.png