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| Configuration option | Description | Default value | ||||
| RegName | The name of the person or organisation the software is licensed to | e.g. Tri-line | ||||
| RegNum | The license number | e.g.
| ||||
Features | A number associated with your registration code enabling certain system functions |
| ||||
Expiry | The software expiry date in dd/mm/yyyy format. | 0 = never expires |
BRANDING
| Configuration option | Description | Default value |
|---|---|---|
| VendorAppTitle | The text that appears on the left-hand side of the application | TIM Professional |
| VendorScreenTitle | The text that appears on the left-hand side of the title bar, before the ‘Registered to’ text | TIM Professional |
| WebRealmTitle | Sets the realm name for anyone accessing the system via its web interface. Only effective ; the feature is effective only when an HTTP authentication pair (username and password) is set. | TIM Professiona Web extensions |
| TechInfo0 | 1st line of of text in the Vendor information box within the Help|About section | Telephone ++44 2072652626 |
| TechInfo1 | 2nd line of of text in the Vendor information box within the Help|About section | or visit our website at |
| TechInfo2 | 3rd line of text in the Vendor information box within the Help|About section | http://www.tri-line.com/ |
| TechInfo3 | 4th line of of text in the Vendor information box within the Help|About section | Always quote your customer number |
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| Configuration option | Description | Default value | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
WebEnabled | Determines whether users on the network are able to access system functions via a web browser. | True | ||||||||||||
MultiUser | If set to
| False | ||||||||||||
WWWKeepTempReports | Sets whether or not the system immediately discards any temporary files that are created to produce reports | True | ||||||||||||
WWWServerIP | Integrated web server IP address. Used when generating reports and for the web interface. This is used for creating cyclical links (in emails and live reports) back to the internal web server. | 127.0.0.1 | ||||||||||||
WWWServerPort | Integrated web server port number. If default port is used, this does not need to be specified when entering web server IP. | 80 | ||||||||||||
WWWBind | Setting this option to
| False |
IP Connectivity
| Configuration option | Description | Default value | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
IPPBXEnabled | If set to True, enables IP-PBX Connection Parameters | False | ||||||||
IPPBXIP | PBX IP address used by IP-PBX Connection Parameters | 192.168.0.1 | ||||||||
IPPBXPort | IPPBX port number used by IP-PBX Connection Parameters | 4001 | ||||||||
IPPBXUsername | IPPBX username for logging into the PBX |
| ||||||||
IPPBXPassword | IPPBX password for logging into the PBX |
| ||||||||
IPScript | IPPBX script used for logging into the PBX | maximiser.ips | ||||||||
TCPIPScout | If set to
| False | ||||||||
TCPDataPort | Telnet server port number used by the Telnet server; it is effective only when
| 23 | ||||||||
TCPServerIP | Sets the IP address or host name of the TCP/IP remote PBX data socket. | 127.0.0.1 | ||||||||
TCPBind | Determines whether the TCP/IP remote PBX data socket is bound to the IP address/name and port as specified in the
| False |
Display Options
| Configuration option | Description | Default value | ||||
|---|---|---|---|---|---|---|
LCVGridLines | If set to
| False | ||||
BarColour | Change colour of bar graph generator. | 000080 | ||||
BarBackColour | Change colour of bar graph generator. | ffffff | ||||
HighlightColour | Specifies the colour for highlighting qualifying calls. | ffb0b0 |
Options
| Configuration option | Description | Default value | ||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
MultiTask | Determines whether a user can access other system functions whilst data is being processed, or whether they must wait until it has finished. | True | ||||||||||||||||||||||||
CurrencySymbol | Sets the currency symbol used throughout the system, including web reports. | £ | ||||||||||||||||||||||||
PBXTemplate | The default PBX template used by the application within the
| internal.tdt | ||||||||||||||||||||||||
DefaultTariffTable | The default tariff table used by the system when routing doesn't specify another one to be used. | BT | ||||||||||||||||||||||||
MinimumDialledDigits | Minimum dialled digits defined in
| 3 | ||||||||||||||||||||||||
DCSearchDigits | Dial code search complexity in
Specifies the number of digits (starting from the leftmost) from which to start matching any dialled number in all tariff tables; e.g. 01614199999 would start searching with 016141 using the default settings. | |||||||||||||||||||||||||
| DiscardedPath | The name and location of the call data discard file | \bad.pbx | ||||||||||||||||||||||||
| FileScout | If set to
File scout can be stopped by moving the mouse over the status text whilst pressing the
| True | ||||||||||||||||||||||||
SerialScout | Sets whether the system responds to data packets received via the local serial port of the PC. | False | ||||||||||||||||||||||||
DirectWMScout | Turns on TIM’s ability to receive call data via Windows Handle Messaging, which allows applications to send data to eachother without the need to employ networking or shared disk writing/reading. NetPBX is the only other application allowed to send data to TIM in this way. | False | ||||||||||||||||||||||||
ShowExtensionNamesInLiveView | If set to
| True | ||||||||||||||||||||||||
SaveUnknownItems | Sets whether or not the system saves newly-discovered items (extension and trunk numbers) into the
If set to
| True | ||||||||||||||||||||||||
LogChanges | Stores any significant system changes. If this is missing, it defaults to
Significant system changes include:
| history.log | ||||||||||||||||||||||||
| OverflowFile | Sets the path to the file that will store overflowed data received via the other methods of data delivery. This is not normally used, but is provided in case of emergency. | \timoverflow.pbx | ||||||||||||||||||||||||
OverflowTimeout | Sets the length of time (seconds) that the system will wait when trying to process any data arriving in its
| 10 | ||||||||||||||||||||||||
| LiveStats | Enables or disables the built-in live statistics as used in call centre applications and which are accessible via the web interface in the form of SSI variables. Can also be set on the
| True | ||||||||||||||||||||||||
AlwaysPromptUpdate | Sets whether or not the system prompts the user to update their previous call records when a change has been applied to the extensions or trunks configuration. | True | ||||||||||||||||||||||||
AlwaysPromptNewItems
| Sets whether or not the system prompts the user to save newly-discovered items, such as extensions or trunks, before making changes to the configuration of their extensions or trunks. | True | ||||||||||||||||||||||||
TempFileExpiry | Sets the life of a temporary file. The units are days and may be expressed in fractions of days, e.g. ( 1/24 = 0.041 is approximate to 1 hour).
| 14 | ||||||||||||||||||||||||
ShowHighlights | Enables highlighting of call records in call view that meet a specific criteria. | True | ||||||||||||||||||||||||
HighlightDuration | When
| 1800 | ||||||||||||||||||||||||
HighlightCost | When
| 5.00 | ||||||||||||||||||||||||
HighlightNumber | Specifies the (partial) dialled number of a call which, if matched, it will be highlighted - assuming call highlighting is enabled.
Allows multiple values to be comma-separated, based on a dialled number. | 09* | ||||||||||||||||||||||||
UseLocationTable | Instructs the system to change the destination of custom dialled numbers as defined in the
Currently does not work with CLI numbers. | True | ||||||||||||||||||||||||
InternationalPrefix | Allows the international dialling prefix to be customised, from the default value. | 00 | ||||||||||||||||||||||||
ShowOnlyExtnNames | If set to
| True | ||||||||||||||||||||||||
ShowOnlyAccNames | When enabled, shows only account names instead of account numbers, if account numbers are specified. | False | ||||||||||||||||||||||||
GlobalHighlights | The
| True | ||||||||||||||||||||||||
TrunkNumberModifier | Allows the user to amend both the extension number and/or trunk number, as taken from the raw call data. By specifying a value for either of these CFOs, the amount specified will be added to the number as received in the data from the telephone system. For example, if
These options can help when you need to move extension or trunk numbers out of a certain range. The modified trunk and extension values will be stored in the database with the modified trunk number. However, however, the
| 0 | ||||||||||||||||||||||||
| ExtnNumberModifier | See
|
| ||||||||||||||||||||||||
AEI |
| 0 | ||||||||||||||||||||||||
| SaveRawBackup |
| False | ||||||||||||||||||||||||
SWFL |
| e.g. 1719 | ||||||||||||||||||||||||
ShowDiagnostics | Indicates whether or not the main screen shows socket diagnostic information at the top-left corner. It is set on/off by ticking
| False | ||||||||||||||||||||||||
IncrementalSpool | When set to
| True | ||||||||||||||||||||||||
SpoolFolder | When this option is present, the system looks for the
If the
| \Program Files\Avaya\IP Office\SMDR\SMDR_Output\ | ||||||||||||||||||||||||
SpoolFiles | When this option is present, the system processes only the named file as a
| SMDR.CSV
| ||||||||||||||||||||||||
prependCLIZero
| If set to
To disable this features, set the option to
|
| ||||||||||||||||||||||||
LastIncrementalCDR | This option is used in conjunction with
| "" |
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