Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

These instructions help you configure your Panasonic DBS Series phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

...

Follow the steps below to configure your Panasonic DBS Series to output SMDR data to TIM PlusEnterprise. The configuration needs to be performed from the Operator phone:

...

...

HTML
<a id="Configure TIM Enterprise"></a>

 

 

HTML
<p>These instructions should assist in configuring your Panasonic DBS Series to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output: </b>
				Panasonic DBS PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Panasonic DBS PBX to the PC that NetPBX is installed and running on.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Null-modem/Crossover.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>Below you will find instructions on how to configure your Panasonic DBS Series to output SMDR to TIM Enterprise. You will need to do this from the Operator phone:</p>

<ol>
	<li>Press the <span class="button no_margin">ON/OFF</span> key.</li>
	<li>Press the <span class="button no_margin">RECALL</span> key.</li>
	<li>Press <span class="button no_margin">#</span> <span class="button no_margin">#</span>. You are now in <i>Programming mode</i>.</li>
	<li>Navigate to <span class="reference">Call logging/Remote programming</span> parameters.</li>
	<li>Go to <span class="reference">Call logging-parity check</span> and select <span class="keyword">1</span> and then press the <span class="button no_margin">#</span> key.</li>
	<li>Go to <span class="reference">Call logging-even/odd parity</span> and select <span class="keyword">1</span> and then press the <span class="button no_margin">#</span> key.</li>
	<li>Go to <span class="reference">Call logging-baud rate (SMDR)</span> and select <span class="keyword">4</span> and then press the <span class="button no_margin">#</span> key.</li>
	<li>Go to <span class="reference">Call logging-stop bit</span> and select <span class="keyword">1</span> and then press the <span class="button no_margin">#</span> key.</li>
	<li>Go to <span class="reference">Call logging-data length</span> and select <span class="keyword">4</span> and then press the <span class="button no_margin">#</span> key.</li>
	<li>Got to <span class="reference">Call logging-printing selection out/in</span>, select <span class="keyword">1</span> which will give you incoming and outgoing calls.</li>
	<li>Go to <span class="reference">Call logging-printing selection local/long distance calls</span>, select <span class="keyword">1</span> which will print all outgoing calls and then 
	press the <span class="button no_margin">#</span> key.</li>
	<li>Press the <span class="button no_margin">ON/OFF</span> key and your settings will be saved.</li>
</ol>

<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Panasonic DBS 40:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Panasonic DBS 40'.</li>
	<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
	<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Panasonic DBS Series</span> from the PBX model list.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/panasonic_dbs_1.png" alt="Panasonic DBS 40" />
	<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/panasonic_dbs_2.png" alt="Panasonic DBS 40" />
</ol>

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Choose the PBX object you want to configure and click Properties.
  3. A new window will open. In the General tab, select Panasonic DBS Series from the Data format list and tick the Keep a local backup of data box, as shown below: 
    Screenshotmacro
    Borderfalse
    URL/download/attachments/3801105/panasonic_dbs_1.png
  4. In the Connection tab, select No connection required from the Connection method list.
  5. Click on the Save button to apply the settings.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/3801105/panasonic_dbs_2.png