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<p>These instructions should assist in configuring your Iridiacom Telrad to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The Iridiacom Telrad sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Iridiacom Telrad PBX to the PC that NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Null-modem/Crossover or Straight-through. Please check your Iridiacom Telrad manual.
</td>
</tr>
</tbody>
</table>
<p>For your SMDR configuration, you will need to speak to your system maintainer to enable SMDR output.</p>
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Iridiacom Telrad IS:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Iridiacom Telrad IS'.</li>
<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Iridiacom Telrad IS</span> from the PBX model list.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/iridiacom_telrad_1.png" alt="Iridiacom Telrad IS" />
<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/iridiacom_telrad_2.png" alt="Iridiacom Telrad IS" />
</ol> |
These instructions help you configure your Iridiacom Telrad phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
The Iridiacom Telrad phone system sends SMDR information via a serial connection. You need to directly connect a serial cable from the Iridiacom Telrad phone system to the PC that netpbx is installed and running on. For more information about the output and configuration of your SMDR data, please contact your system maintainer.
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<a id="Install NetPBX"></a> |
Installing NetPBX
To collect call logging data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the tab, select Iridiacom Telrad IS from the Data format list and tick the Keep a local backup of data box, as shown below:
Screenshotmacro Border false URL /download/attachments/3670098/iridiacom_telrad_1.png - In the tab, select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3670098/iridiacom_telrad_2.png