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Summary_list
Task1Restarting the CDR services
Task2Importing historic data from Cisco UCM

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Restart the CDR services

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  1. Cisco Database Layer Monitor (Depending on Cisco UCM version, you may not have this service)
  2. Cisco CDR Repository Manager
  3. Cisco CDR Agent
  4. Cisco CAR Scheduler (if sending CMRs)

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URL/download/attachments/1671322/cisco_cdr_service.png

CDRs should now be sent to the configured Call Accounting and Billing server, i.e. the machine running TIM Enterprise.

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