Versions Compared

Old Version 43

changes.mady.by.user Editor

Saved on

compared with

New Version 44

changes.mady.by.user Editor

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

These instructions help you configure your Alcatel 4200-4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
RequiredTask4Configure TIM Plus
Supportfiles1Alcatel 4400E.TDT
Requiredtask1Configure the SMDR output
Requiredtask3Install NetPBX
Requiredtask2Configure TIM Plus
ConnectionSerial connection
RequiredTask1Configure the SMDR output
RequiredTask2Download the interface file
RequiredTask3Install NetPBX

HTML
<a id="Configure the SMDR output"></a>

Configuring your SMDR output

The Alcatel 4200-4400e phone system sends its call records via a serial connection. The most recent units already have a 

Referencemacro
Label.v24
port but, for older units, you may need to purchase a
Referencemacro
Label.v24
module. Connect a serial cable between your Alcatel 4200-4400e 
Referencemacro
Label.v24
module and the PC that NetPBX is installed and running on. See the table below for a summary of data output from Alcatel 4200-4400e:

Screenshotmacro
Borderfalse
URL/download/attachments/4817041/alcatel_pbxs.png

HTML
<a id="Download the interface file"></a>

Download the interface file 

  1. Visit Tri-Line's Gateway and download the interface file, as shown below:

    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/4817041/alcatel_4400e_2.png
  2. Extract the
    Keywordmacro
    LabelAlcatel 4400E.ZIP
    file onto your computer's Desktop. This ZIP file contains the following file: 
    Keywordmacro
    LabelAlcatel 4400E.TDT
    .
  3. Copy the file into the  
    Referencemacro
    LabelC:\Program Files\Tri-Line\TIM Plus\config
     folder.
HTML
<a id="Install NetPBX"></a>

Installing NetPBX

The Alcatel 4200-4400e phone system sends its call records via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:

 Install and configure NetPBX

HTML
<a id="Configure TIM Plus"></a>

Configuring TIM Plus

Once NetPBX is configured and collecting data, log in to TIM Plus and perform the following steps:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817041/alcatel_4400e_1.png
  3. In the Site Properties window, select Alcatel 4400e from the PBX model drop-down list.
  4. In the Connection method field, select No connection required from the drop-down list.
  5. Click on the Save button to apply the settings.