<h2>What are reports?</h2>
<p>Reports are the means by which information about your telephone calls
are extracted from the system. They can be run on demand, at any time or
scheduled to run at a predetermined time and set to recur, if necessary.</p>
<p>Although each of the reports in TIM Plus produces markedly different
information, each one is created in the same way - in wizard-style - and
allowing all filters to apply to all reports, ensuring the process is
as intuitive as possible, no matter what your reporting needs are.</p>
<p>Each step of the wizard is described in the next pages.</p>
<h2>Selecting the report type</h2>
<p>To run a report, you must first select which type of report you want to
run by clicking on any report listed under <span class="reference">Type<>Reports</span> in the white section
, at the left hand side of the screen as shown below:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/reports_1.png" alt="Reports screen" />
<p>Once you select the type of report required, you are allowed to choose
from a number of other parameters, including whichthe <b>entity<<b>period</b> you youwould
like
to run the report onfor, thewhich <b>period<<b>entity</b> you wouldyou like to run the report foron, the
any <b>format<<b>filters</b> or options you would like theto reportinclude output in and anythe <b>filters<<b>format</b> or
options
you would like to includethe report output in.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/reports_2.png" alt="Reports screen" />
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