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I’m using port 9000 but it's still not connecting. Any tool I can use to troubleshoot this issue?"
A. Tri-Line's technical support responded as follows
"If you have the Telnet client on your computer, could you try opening a command prompt and seeing if you get a connection through that?
`telnet 10.0.**.*** 9000`
If Telnet is not installed and you are not able to add it through the Optional Features setting in Windows, there is a tool called `IPTester.exe` in your `c:\Program Files (x86)\Tri-Line\TIM Plus\` folder.
If you run that, enter the IP address and port at the top left and press `Connect`. If it turns yellow/green, then the connection was made OK.
Let me know how that works out.
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Issue Resolved!