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  1. On the General tab, choose Microsoft Teams in the Data format list on the right.
  2. On the Connection tab, choose OpenCDR as the connection method in the left-hand panel.
  3. In the Details panel on the right-hand side, choose Microsoft Teams from the drop-down list of online services, then click
    Buttonmacro
    LabelRegister
    .
  4. Click on the Sign in with Microsoft button
  5. You'll be redirected to Microsoft's authentication system and asked to grant permission for the TIM application to access your call records.  Please ensure the Microsoft account you use has the rights to grant the required permissions.
  6. When authentication is complete, you'll be redirected back to the TIM Enterprise directory, specifically to the newly-authorised data source.
  7. If the authorisation was accepted, you should see a Connected status in the Details panel
  8. Press the 
    Buttonmacro
    LabelSave
     button to save your new data source.
  9. TIM Enterprise is now ready to report on your MS Teams calls, so you benefit from real business intelligence using the many in-built reports.


Automatic directory synchronisation

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