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These instructions help you configure your VoIPCortex IPCortex phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Follow the steps below to enable the SMDR output on your VoIPCortex IPCortex phone system:

  1. Log in to the VoIPCortex phone system using your admin username and password.
    Screenshotmacro
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    URL/download/attachments/13271642/VoIPCortex_1.png
  2. Click on the
    Tabmacro
    LabelSystem
    tab and from the left-hand side menu expand the
    Referencemacro
    LabelGlobal
    tree node.
  3. In the
    Referencemacro
    LabelPasswords
    section, create a password for 
    Keywordmacro
    Labelxtelsio
    and 
    Keywordmacro
    LabelCall Data Collection
    fields to allow events to be retrieved by TIM Plus, as shown below:
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    URL/download/attachments/13271642/VoIPCortex_2.png
  4. Once you have completed the configuration, restart the phone system for the changes to take affect.

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Follow the steps below to configure TIM Plus to collect SMDR data from your VoIPCortex IPCortex phone system:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.
    Screenshotmacro
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    URL/download/attachments/13271642/VoIPCortex_3.png
  3. In the Site Properties window, select VoIPCortex from the PBX model drop-down list.
  4. In the Connection method field, select Actively connect to PBX from the drop-down list.
  5. In the Host field, enter the IP address of your VoIPCortex.
  6. In the Port field, enter 5038.
  7. In the Username field, enter xtelsio.
  8. In the Password field, enter the password you configured in the phone system..
  9. In the Connection script field, select VoIPCortex from the drop-down list.
  10. Click on the Options tab and tick the box Timestamp received data.
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    URL/download/attachments/4817070/avaya_communications_manager_9.png
  11. Click on the Save button to apply the settings.