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The Mitel MiVoice Office 400 Series can output SMDR information in multiple formats. You should always select the PC5 format for use with TIM Enterprise. |
The screenshots below display how the Mitel MiVoice Office 400 Series should be configured:
Setting the SMDR format to PC5
Screenshotmacro URL /download/attachments/4817024/aastra_intelligate_1.png
Setting the SMDR format to TCP/IP
Screenshotmacro URL /download/attachments/4817024/aastra_intelligate_2.png
OIP Server and TIM Enterprise
The OIP Server has a very basic call logging module. If you intend to install TIM Enterprise alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Aastra to output the data to the PC running TIM Enterprise, the OIP Server will overwrite some of the required settings.
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<a id="Configure TIM Enterprise"></a> |