UCM importing historic data from Cisco UCM

 <p>Cisco has documented the steps required to export data, in the following location:-</p> 

<p><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/car/carexprt.html">Export CDR/CMR Records Configuration</a></p>

<p>In summary:</p>  

<ul>
	<li>Step 1 From <b>CDR Analysis and Reporting</b>, choose <b>CDR &gt; Export CDR/CMR</b>.</li>
	<li>Step 2 In the From Date and To Date drop-down list boxes, choose a date range for the CDR/CMR dump.TXT file.</li>
	<li>Step 3 In Select records, check the CDR and/or CMR check box.</li>
	<li>Step 4 Click Export to File.</li>
</ul>

<p>You now need to rename the dump file extension from <tt>.TXT</tt>, to the <b>unique identifier of the PBX icon</b> within TIM Enterprise.</p>

<p>You can find out the unique identifier of your data source by floating your mouse pointer over the <b>PBX icon</b> within the TIM Enterprise <b>Directory</b> browser screen.</p>

<p>Copy this renamed file to the following folder on the computer running TIM Enterprise:-</p>

<p><tt>C:\Program Files\Tri-Line\TIM Enterprise\spool\</tt> (Default installation path)</p>

<p>TIM Enterprise will now process the data and it should be visible on the <a onclick="goToPage(79696); return false;" href="?s=72588&amp;i=79696">Live Call View</a> screen.</p>