Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Configuration optionDescriptionDefault value

AlertDisk1

Urgent/Critical Alerts log file name and path as defined in in Setup|System tab.

 \alert1.log

AlertDisk2

Warning Alerts log file name and path as defined in Setup/|System tab.

\alert2.log

AlertDisk3

Information Alerts log file name and path as defined in in Setup/|System tab.

\alert3.log

AlertEmail1

Email address(es) to send Urgent/Critical Alerts notification to.

 

AlertEmail2

Email address(es) to send warning Alerts notification to.

 

AlertEmail3

Email address(es) to send information Alerts notification to.

 

IATTrigger

Specifies the time in minutes, after which, if no activity has been logged, an alarm is produced as part of the Inactivity Timer feature.

0

IATExcludeDays

Specify the days (in the abbreviated form of ‘ddd’) which do not qualify for the Inactivity Timer, separated by spaces.  For example, an organisation whose telephone system may reasonably be inactive over weekends may specify ‘Sat Sun’ here in order to exclude Saturdays and Sundays.

Sat Sun

IATExcludeHours

Specify the hours (in the form ‘hh’), separated by spaces, during which the Inactivity Timer will not be activated if no data is logged.  For example, an organisation whose telephone system is usually inactive outside the hours of 8am and 6pm might include ’00 01 02 03 04 05 06 07 19 20 21 22 23’ here in order to exclude these hours.

00 01 02 03 04 05 06 07 18 19 20 21 22 23

 

IATAudible

Specifies that in the event of an alert (as part of the Inactivity Timer feature), in addition to notifying the system administration by e-mail or logging to a file, the PC’s internal bell is also sounded every second.  This could be used to ensure that an administrator who is nearby the PC is notified of the inactivity as soon as it occurs, rather than waiting for an e-mail, etc.

False

DefaultSTDCode

Default local area code as defined in Setup/Tariffs.

020

...

Configuration optionDescriptionDefault value

AARemoveCalls

Can be True or False and It is used to determine whether or not calls are deleted from the database when backed up, using the Auto Automatic Archive feature; it can take a True or False value.

 

ComplicateCallReference

Prefixes the call reference element 'v'(element 

Keywordmacro
Labelv
, identifying similar legs of calls ) with the ddmmyyyy with the 
Referencemacro
Labelddmmyyyy
from the call record. This ensures that the complexity of each call reference is made more unique, since when call references reset, it is unlikely they are unlikely to do so on the same day.

True

ConciseGraphs

currently It specifies whether or not the Y-axis in the TrunksTrunk Busy report scales, according to the total number of trunks configured in the software , or the total number of trunks in the set of data being reported on. Default is True.

True

EXEName

Specifies the executable file, mainly used in conjunction with the auto restart if the exe function ( check the

Referencemacro
LabelAutoRestartHour
option), if the 
Referencemacro
Label.exe
file is different from the standard
Referencemacro
Labeltim.exe
.

ALSO SEE: AutoRestartHour

tim.exeexee

FileScoutInterval

Sets the interval at which the system scans for PBX call data files in its its 

Keywordmacro
Label\spool
folder. Fractions can be expressed as well, e.g. 1.5 is 1.5 seconds.

1

ForceUserFolders

Allows completely separate HTML content to be forced upon a particular web user. Determines It determines whether or not the web server draws its content from the current user's home folder, which is defined as the username within the the 

Keywordmacro
Label\data
\
folder ,e.g. \data\jbloggs\
Referencemacro
Labeltest

Normal rules about the default document being INDEX.HTML apply, etc.

False

HighlightExtn

Specifies a particular (partial) extension number to highlight, if a call is made from or to that extension/those extensions.

 

HighlightExtnGroup

Specifies a particular (partial) extension group to highlight, if a call is made from or to an extension within that group/those groups.

 

KeepLiveViewData

Determines whether or not the information displayed in the Live Call View screen persists between application sessions.  If this is set to False, any restart of the system will clear the Live Call View screen.

Trues

LookupUserNamesFirst

This option instructs the system to look at an extension's label to determine its extension number, contrary to the default way, which is to lookup up a number to determine the label/name. This CFO is immediately configurable in the 'Update Old Extensions' dialog box, by using the tick box 'Lookup usernames first'. Once set this value persists across all sessions, until un-ticked.

 

LoopTCP

 

False

MAPIPassword

Sets the password for the MAPI profile being used, when sending e-mail using the MAPI transport method.

 

MAPIProfile

Sets the profile name to be used when the system sends e-mail using MAPI transport, instead of SMTP.

 

MaxDBSize

Changes the default database size from 2000000000. Commas can be used to separate 0s, but will be ignored.

Used in conjunction with ‘ShowDBMeter’

[2000000000]

NDSHost

Implemented Nettel integration into TIM where each call that is processed is sent to Nettel whereupon a decision is made by that server as to whether or not to update its own extension status. This is in addition to TIM's own extension status facility. By having this option enabled, call processing is drastically slowed down, because for each call that is processed, a connection is made to a remote server (i.e. Nettel).

 



 

NDSPort

The facility is enabled simply by specifying a non-zero value for NDSHost, along with NDSPort, both specifying the TCP/IP connectivity values to the Nettel Data Server (i.e. not the telephony engine).

8

NewStationUsersGroup

Defines the name of the extension group to which any 'phantom' extensions are added in the case where station usernames are used instead of extension numbers.

Station Users

OverrideMarkup

Used to override any mark-up that is selected when producing a Billing Report.  Even if the user sets their own mark-up, this setting will take precedence.  Specify as a %, but don’t include the % symbol is NOT required.

NOTE the value used is 100 + markup value e.g. If the markup required is 32%, the command used would be:

OverrideMarkup = 132

Using values less than 100 will result in a markdown of call charges. (Only useful if feeling generous at Christmas!) – completely wrong, should be just the markup value itself without the extra 100 being added

 

OverrideSurcharge

Used to override any surcharge that is selected when producing a Billing Report.  Even if the user sets their own surcharge amount, this setting will take precedence.  The currency symbol should NOT be included.

Eg if a surcharge of 65p is required the command would be:

 OverrideSurcharge = 0.65

 

PieColour

Specifies the colour to paint each segment in any pie charts.  The value should be specified in the HTML-HexRGB style (egg. ff00ff).  In the case of the Call Geography report, the # specifies the slice of the pie chart corresponding to it’s associated dialled number, e.g. PieColour7 = ffffff would colour the slice corresponding to mobile numbers to white.

 

RawBackupFile

See ‘SaveRawBackup’ above.

\RAWBACKUP.PBX

RestartDelay

Specifies the number of seconds to wait, following a request, before the system restarts.  Increasing this setting allows more time for tasks such as closing the database.

5

RPCSecurity

Used in conjunction with the Nortel CDRServer connection object, in order to connect to Nortel BCM PBXs. The installation package includes CDRServer.exe and attempts to register it. If for some reason the initial registration fails, TIM will automatically try to initialise the component itself before using it.

RPCSecurity = 1 is used in order to implement the COM security which is necessary for proper functioning on most systems. Further, connection to the BCM is achieved by IPScript, using the command:

oleconnect CDRServer.CDRObj,xxx

Where xxx is the IP address or LAN hostname of the BCM unit. Alternatively, '%ip' can be used to substitute the IP address of LAN hostname supplied in the application's network setup screen. The port, username and password fields are not required for connection to the BCM - it requires that the currently logged on user has sufficient privileges to access it via the LAN.

1

SaveRawBackup

Raw Backup functionality, to store an exact copy of data sent from a PBX. Usually, this is handled at source by NetPBX, but in the case of data being provided to the application in another way (egg. by a third-party data capture tool); the raw backup still allows the original data to be kept if the third-party data capture software doesn't provide such a facility.

The two CFOs are also administered in the PBX Settings section of the Setup Wizard.

False

ShowDBMeter

When enabled, displays a database size meter on the main screen with the percentage full in numbers to the right of the icon, in the status bar (bottom-right). The icon fills with red, as a percentage of the max database size. Default database size is 2000000000, i.e. 2Gb.

When disabled, shows a database icon with a green tick on top.

SEE ALSO ‘MaxDBSize’

False

ShowExtnNamesOnly

 

 

StartStationUserExtn

Sets the beginning of the range, at which the system starts to find a spare extension against which to allocate a Station User.

9000

StatsFor

Sets a particular extension group to monitor, for the Live Statistics function (if enabled). Partial entries are acceptable, egg. Admini* would keep statistics for all groups beginning Admini. The default value indicates that statistics should be collated for all extensions.

*

StripDigits

Strip initial n digits from dialled number.

0

TCPTimeout

Specifies in seconds, how long the system waits for inactivity on the TCP socket (when a remote site sends data to the host) and the value cannot exceed 60.

5

TimeStampData

When enabled, a timestamp is added to each CDR that is received over an IPPBX connection. This happens before the local backup is performed, so that old data preserve their dates and times. The default behaviour for this feature is that it is DISABLED, in order to maintain backward compatibility.

False

TrackHeaderXXX

Added MultipleHeaders option to TDT files, which if set to True, will store the headers in the MAIN.CFG file as TrackHeaderXXX, where XXX is the filename extension associated with the site sending the data. This is to overcome the previous restriction that only one PBX in a multiple site TIM setup, can use the TrackHeader feature in its TDT. Now each header for any PBX that requires it, is stored separately.

 

HTTPAuthPair

A Base64-encoded string containing the username and password needed to access the system's web functions. This is no longer used (it was superseded by the Users & Passwords function in R157).

 

ControlPattern

 

Implemented 'ControlPattern' CFO, to allow for lower strength license checking. Possible values are 1, 2 or 3, and relate to the bit-wise settings, as follows:

Bit Meaning
1 Use volume serial number
2 Use physical hard disk serial number

If using volume serial number, the user is able to select on which drive the copy protection is applied, by using the CFO 'ControlDrive', default value = C:\. (Note the backslash, since this is a volume entry).

Example:
(for physical hard disk-only copy protection, avoiding Volume changes caused by Terminal Services clients, for example)

ControlPattern = 2

*** It is important to only use these features in the case of copy protection issues, such as when the user remotely logs on to the machine running the application, through a Terminal Services-type session, which alters volume information. ***

 

3
ControlDrive

 

 

 

C:\

DefaultLocalBand

Under the Tariffs section of the Setup screen, user can localise a particular tariff table to a specific band (Default is LOCAL)

Local

RoundNextMinute

Indicates whether a call's duration is rounded up the next full minute, for carriers such as One.Tel, for outgoing calls.

False

...