Configuration file options

MultiTask

Determines whether a user can access other system functions whilst data is being processed, or whether they must wait until it has finished.

True

CurrencySymbol

Sets the currency symbol used throughout the system, including web reports.

£

PBXTemplate

The default PBX template used by the application within the 

internal.tdt

DefaultTariffTable

The default tariff table used by the system when routing doesn't specify another one to be used.

BT

MinimumDialledDigits

Minimum dialled digits defined in 

3

DCSearchDigits

Dial code search complexity in 

Specifies the number of digits (starting from the leftmost) from which to start matching any dialled number in all tariff tables; e.g. 01614199999 would start searching with 016141 using the default settings.

The name and location of the call data discard file

\bad.pbx

If set to

File scout can be stopped by moving the mouse over the status text whilst pressing the

• Select another template file
• Do nothing extra

True

SerialScout

Sets whether the system responds to data packets received via the local serial port of the PC.

False 

DirectWMScout

Turns on TIM’s ability to receive call data via Windows Handle Messaging, which allows applications to send data to eachother without the need to employ networking or shared disk writing/reading.  NetPBX is the only other application allowed to send data to TIM in this way.

False 

ShowExtensionNamesInLiveView

If set to

True

SaveUnknownItems

Sets whether or not the system saves newly-discovered items (extension and trunk numbers) into the 

If set to

True

LogChanges

Stores any significant system changes. If this is missing, it defaults to

• • Tariff band and dialcode changes, additions, and deletions
  • Extension and trunk configuration changes, including additions, renames and deletions
  • Database clearouts
  • Database extension name and trunk name updates
  • Temporary file deletions (manual requests only)
  • Configuration file opens and saves

history.log

Sets the path to the file that will store overflowed data received via the other methods of data delivery.  This is not normally used, but is provided in case of emergency.

\timoverflow.pbx

OverflowTimeout

Sets the length of time (seconds) that the system will wait when trying to process any data arriving in its \spoolg sub-folder. Some applications providing the data may not release the file handle very quickly causing a sharing violation.

10

Enables or disables the built-in live statistics as used in call centre applications and which are accessible via the web interface in the form of SSI variables. Can also be set on the 

True

AlwaysPromptUpdate

Sets whether or not the system prompts the user to update their previous call records when a change has been applied to the extensions or trunks configuration.

True

AlwaysPromptNewItems

Sets whether or not the system prompts the user to save newly-discovered items, such as extensions or trunks, before making changes to the configuration of their extensions or trunks.

True

TempFileExpiry

Sets the life of a temporary file. The units are days and may be expressed in fractions of days, e.g. (1/24 = 0.041 is approximate to 1 hour).

14

ShowHighlights

Enables highlighting of call records in call view that meet a specific criteria.

True

HighlightDuration

When

1800

HighlightCost

When

5.00

HighlightNumber

Specifies the (partial) dialled number of a call which, if matched, it will be highlighted - assuming call highlighting is enabled.

Allows multiple values to be comma-separated, based on a dialled number.

09*

UseLocationTable

Instructs the system to change the destination of custom dialled numbers as defined in the 

Currently does not work with CLI numbers.

True

InternationalPrefix

Allows the international dialling prefix to be customised, from the default value.

00

InternationalPrefixShowOnlyExtnNames

If set to

could not easily determine a DDI number, in order to circumvent NGNs ( non-geographic numbers (NGNs).

True

ShowOnlyExtnNamesShowOnlyAccNames

When enabled, shows only Account Name account names instead of the Account Number when account number is account numbers, if account numbers are specified.

ShowOnlyAccNames

The ‘globallyGlobalHighlights

The 

True

GlobalHighlights

Allows the user to amend both the extension number and/or trunk number as taken from the PBX's call records. By specifying a value for either of these CFOs, the amount specified will be added to the number as received from the PBX call record. For example if TrunkNumberModifier was set to 1000000 (1 million) then a trunk number originally given as, say, 12 from the PBX would become 1000012. These options can help when you need to move extension or trunk numbers out of a certain range. The modified trunk and extension values are stored in the database as though that is how they were received originally from the PBX, however the BACKUP.PBX or local backup files will still contain the original values, thus allowing the user to amend the whole range in the future.

0

TrunkNumberModifier

See ‘TrunkNumberModifier’ for an explanation.

NOTE not found in main.cfg by default.

ExtnNumberModifier

0

AEI

False 

SaveRawBackup

RawBackupFile

SWFL

Indicates whether or not the main screen shows socket diagnostic information at the top-left corner. It is set on/off by ticking 'Diagnostics' menu in the 'View' menu.

False 

ShowDiagnostics

When set to True, this option causes TIM to not delete a spool file and append new call records to the end of the file.

NOTE this option is used by AvayaIPOffice and VoiSpeed setups.

True

IncrementalSpool

When this option is present, TIM looks in the location specified for spool files, rather than the default location: \tim\spool.

If SpoolFolder is set to blank, the default path becomes the standard path, rather than the root folder, as a security precaution.

NOTE this option is used by some AvayaIPOffice setups and all VoiSpeed setups, when Delta server is running on a different computer to TIM. Typically a folder containing the SMDR file is shared as a drive letter visible to TIM eg

Spoolfolder = T:\

\Program Files\Avaya\IP Office\SMDR\SMDR_Output\

SpoolFolder

When this option is present, TIM only processes the named file as a spool file. Wild cards can be used.

***************find out wild card options***********

SMDR.CSV

SpoolFiles

enable/disable the automatic prepending of a '0' (zero) to the CLI on incoming calls. The default is True; to disable, set to False.

TDT Options must appear in the [Options] section of a TDT file.

rependCLIZero

This option is used in conjunction with ‘IncrementalSpool = True’ and contains a copy of the last call record that tim processed in the spool file. This prevents TIM from re-processing the entire spool file each time TIM checks the spool folder for new call data.[No longer stored here. ***MOVED TO STATE.CFG***]

""

LastIncrementalCDR