Migrating TIM Enterprise to a new machine involves the following actions:

On the old machine

• Upgrading the old system to our latest version of software
• Migrating TIM EnterpriseCreating a MySQL backup for the TIM Enterprise databaseCreating a MySQL backup for the TIM Enterprise database

On the new machine

• Reinstall MySQL and restore the old database on the new system
• Reinstall TIM Enterprise on the new machine

Upgrading the TIM Enterprise to the latest version of software

Log in to our Gateway and click on the TIM Enterprise product. Select the

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Label Upgrade package

from the

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Label Downloads

area and save the setup package on your computer.

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When you have downloaded the setup package, double-click on it and follow the setup wizard in order to complete the installation.

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Creating a MySQL backup for the TIM Enterprise database

Log in to

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Label MySQL Administrator

and backup the TIM Enterprise database following the on-screen instructions.

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When the backup procedure is completed, transfer the file on the machine you want to migrate the software.

Reinstall MySQL and restore the old database on the new system

MySQL installation

Visit http://www.mysql.com and download the following packages:

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  Label mysql-5.5.16-win32.msi

• Keywordmacro
  Label mysql-connector-odbc-3.51.29-win32.msi

• Keywordmacro
  Label mysql-gui-tools-5.0-r17-win32.msi

Follow the setup instruction to install the

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Label MySQL ODBC connector

and

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Label MySQL GUI tools

.

For the 

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Label MySQL server

installation, perform the steps below:

1. Click on the installation package and follow the on-screen instruction. When prompted to choose the setup type, click on the 

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   Label Typical

   button, as shown below:
   

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2. Continue to follow the steps in the setup wizard and when prompted, tick the

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   Label Launch the MySQL Instance Configuration Wizard

   box. Click on the

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   Label Finish

   button, as shown below;
   

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3. The MySQL configuration wizard will start automatically. Configure the instance to run as a server machine and the database usage type must be set

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   Label Non-Transactional Database only

   
   

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4. When prompted to create a password for the root account, enter

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   Label tntnet

   
   

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5. Click on the

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   Label Next

   button and follow the rest of the steps in order to finish the configuration setup.
6. Once the installation process is complete, log on to

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   Label MySql Administrator

   and create a new database user for the TIM Enterprise system.

Restore the old database on the new system

Once the MySQL installation process is complete, log on to

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Label MySQL Administrator

and click on the

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Label Restore

tab. Follow the on-screen instructions in order to restore the old databse.

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Reinstall TIM Enterprise on the new machine

Log in to our Gateway and click on the TIM Enterprise product. Select the

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Label Full install package

from the

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Label Downloads

area and save the it on your computer.

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When you have downloaded the setup package, double-click on it and follow the on-screen instructions. After installation, a web browser page will open automatically with the configuration settings

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Close the web page, access the Windows Services and restart the TIM Enterprise service. Using Windows Registry Editor,

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Label Start -> Run ->regedit.exe

, remove the 

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Label FirstTime

  value from the following Registry key:

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Label HKEY_LOCALMACHINE\Software\Tri-Line\TIM Enterprise\Main

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You can now start the TIM Enterprise services and log on to the system with the following credentials:

username:

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Label root

password:

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Label tntnet

 

At this stage of the process you will be asked to provide a license key for the new installation. Copy the product key into a text file and email it to our Technical Support team.

When the license has been updated successfully, click on the TIM Enterprise logo to access the system settings and connect to the restored TIM Enterprise database, by entering the required details.Click on the

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Label Test settings

button to test the connection.

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Click on the

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Label Save

button to save the changes.