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| Option | Description |
|---|---|
| Do not log | Calls for this group will not be logged by TIM Enterprise. In addition, if integrated call recording is in use, no audio recordings will be available. |
| Exclude users in this group from call statistics | Collection of statistics will not be performed for this group. |
| Do not record calls | Calls for this group will not be recorded, if integrated call recording is in use. |
| HTML |
|---|
<h2>What is a Group?</h2>
<p>If your organisation contains a number of different groups that work completely independently, you may choose to set them up as such. Within each Group you can then place the associated sites, departments, cost centres and extensions.</p>
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| Note |
|---|
NOTE: Divisions, Cost Centres, Group and Sites are very similar and almost interchangeable. Simply use the icons best suited to reflect your actual organisational structure. |
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<h2>Adding a Group</h2>
<p>To add a Group to the directory, simply select <span class="button">Group</span> from the <span class="reference">Organisation unit</span> list as shown below and give it a name that represents its function e.g. "Sales" as shown below. Then click <span class="button">Add</span> to put it in to your Directory.</p>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/group_1.png" alt="Adding a Group" />
<p>There are no limits to the amount of Groups you can add so you can set up your TIM Enterprise Directory to faithfully mimic your actual organisational directory. You simply select the Group, give it a name and add it.</p>
<p>Your Groups will appear in the Directory as follows:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/group_2.png" alt="Adding a Group" /> |