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This filter allows you to set up an alarm based on account code. To set up the alarm criteria, enter the account code (or part of the account code number) in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call whose account code contains
is logged.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 21 |
|---|
| Value1 | Account code |
|---|
| Value2 | Contains |
|---|
|
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This filter allows you to set up an alarm based on call type, in terms of where the call originated and where it was delivered, e.g. incoming, outgoing, internal, etc. To set up the alarm criteria, choose a call type from the list provided and select the appropriate operator. In the example below, an alarm will be triggered when a
call is logged:
| alarmscriteria_enterprisefilter |
|---|
| Value3 | Tandem |
|---|
| Value1 | Call type |
|---|
| Value2 | Equals |
|---|
|
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This filter allows you to set up an alarm based on the carrier (tariff table) used to cost calls. To set up the alarm criteria, choose a carrier from the list provided and select the appropriate operator. In the example below, an alarm will be triggered when a call routed over a
carrier is logged.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | BT |
|---|
| Value1 | Carrier |
|---|
| Value2 | Equals |
|---|
|
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This filter allows you to set up an alarm based on the call traffic going over your telephone lines. To set up the alarm criteria, click on the
| Inlineimage |
|---|
| URL | /download/attachments/1310815/add_button.png |
|---|
|
icon to locate the relevant channel in the Directory; select the channel and choose the appropriate operator. In the example below, an alarm will be triggered when channel
is used to log a call.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | T234 |
|---|
| Value1 | Channel |
|---|
| Value2 | Equals |
|---|
|
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This filter allows you to set up an alarm based on the chargeband used to cost calls. To set up the alarm criteria, enter the chargeband's name (or a sequence of characters you want to be matched) in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call's chargeband begins with the characters
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | Mob |
|---|
| Value1 | Chargeband |
|---|
| Value2 | Begins with |
|---|
|
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This filter allows you to set up an alarm based on CLI. To set up the alarm criteria, enter the CLI (or part of the CLI number) in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call's CLI contains the digits
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 2652626 |
|---|
| Value1 | CLI |
|---|
| Value2 | Contains |
|---|
|
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This filter allows you set up an alarm in order to monitor calls below or above a specific cost. To set up the cost criteria, enter the relevant value in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the cost of a call is greater than
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 10 |
|---|
| Value1 | Cost |
|---|
| Value2 | Is greater than |
|---|
|
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This filter allows you set up an alarm based on the destination of the call. To set up the alarm criteria, enter the destination name (or part of its name) in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the destination of a call is
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | France |
|---|
| Value1 | Destination |
|---|
| Value2 | Equals |
|---|
|
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This filter allows you set up an alarm when a full or partial number is dialled. To set up the alarm criteria, enter the relevant number in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the dialled number begins with
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 074 |
|---|
| Value1 | Dialled number |
|---|
| Value2 | Begins with |
|---|
|
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This filter allows you set up an alarm based on the duration of a call. To set up the alarm criteria, enter the duration in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call whose duration is greater than
seconds is logged.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 3600 |
|---|
| Value1 | Duration |
|---|
| Value2 | Is greater than |
|---|
|
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This filter allows you set up an alarm based on Least Cost Routing (LCR) codes. To set up the alarm criteria, enter the LCR code in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call whose LCR code ends with
is logged.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 680 |
|---|
| Value1 | LCR code |
|---|
| Value2 | Ends with |
|---|
|
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This filter allows you set up an alarm based on response time. To set up the alarm criteria, enter the response time in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the response time of a calls is greater than
seconds.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 20 |
|---|
| Value1 | Response time |
|---|
| Value2 | Is greater than |
|---|
|
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This filter allows you set up an alarm based on the time a call started. To set up the alarm criteria, enter the start time in hh:mm:ss format in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call that strted before
is logged in the system.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 09:00:00 |
|---|
| Value1 | Start time |
|---|
| Value2 | Is less than |
|---|
|
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If your telephone system uses trunk access codes to connect calls using specific channels, you can set up an alarm based on calls made using these codes. To set up the alarm criteria, enter the trunk access code in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call whose trunk access code is
is logged.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 5480 |
|---|
| Value1 | Trunk access code |
|---|
| Value2 | Equals |
|---|
|
...
This filter allows you set up an alarm in order to monitor the calls of a particular user. To set up the alarm criteria, click on the
| Inlineimage |
|---|
| URL | /download/attachments/1310815/add_button.png |
|---|
|
icon to locate the user in the Directory; select the user and choose an appropriate operator. In the example below, an alarm will be triggered when a call is logged for the user
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | John Smith |
|---|
| Value1 | User |
|---|
| Value2 | Equals |
|---|
|
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This filter allows you set up an alarm in order to monitor the call activity for a particular day of the week. To set up the alarm criteria, choose the relevant weekday from the list provided and select an appropriate operator. In the example below, an alarm will be triggered when a call is logged on a Sunday.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | Sunday |
|---|
| Value1 | Weekday |
|---|
| Value2 | Equals |
|---|
|
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This filter allows you set up an alarm based on the total number of calls registered by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the total number of calls collected by the stats point is greater than
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 100 |
|---|
| Value1 | Count |
|---|
| Value2 | Is greater than |
|---|
|
...
This filter allows you to set up an alarm based on the total call duration register by the selected stats point.To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the total duration registered by the stats point is
seconds.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 3600 |
|---|
| Value1 | Total duration |
|---|
| Value2 | Equals |
|---|
|
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This filter allows you to set up an alarm based on the average call duration registered for the calls collected by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the average duration registered by the stats point is not equal to
seconds.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 1800 |
|---|
| Value1 | Avg duration |
|---|
| Value2 | Does not equal |
|---|
|
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This filter allow you to set up an alarm based on the minimum call duration registered by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the minimum duration registered by the stats point is less than
seconds.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 600 |
|---|
| Value1 | Min duration |
|---|
| Value2 | Is less than |
|---|
|
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This filter allow you to set up an alarm based on the maximum call duration registered by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the maximum duration registered by the stats point is greater than
seconds.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 600 |
|---|
| Value1 | Max duration |
|---|
| Value2 | Is greater than |
|---|
|
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This filter allow you to set up an alarm based on the total response time registered by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the total response time registered by the stats point is less than
seconds.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 10 |
|---|
| Value1 | Total response |
|---|
| Value2 | Is less than |
|---|
|
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This filter allow you to set up an alarm based on the average response time registered by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the average response time registered by the stats point is greater than
seconds.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 7 |
|---|
| Value1 | Avg response |
|---|
| Value2 | Is greater than |
|---|
|
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This filter allow you to set up an alarm based on the minimum response time registered by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the minimum response time registered by the stats point is
seconds.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 5 |
|---|
| Value1 | Min response |
|---|
| Value2 | Equals |
|---|
|
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This filter allows you to set up an alarm based on the maximum response time registered by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the maximum response time registered by the stats point is not
seconds.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 5 |
|---|
| Value1 | Max response |
|---|
| Value2 | Does not equal |
|---|
|
...
This filter allows you to set up an alarm based on the total cost registered for the calls collected by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the total cost registered by the stats point is
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 10 |
|---|
| Value1 | Total response |
|---|
| Value2 | Is less than |
|---|
|
...
This filter allows you set up an alarm based on the average cost registered for the calls collected by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the average cost registered by the stats point is greater than
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 20 |
|---|
| Value1 | Avg cost |
|---|
| Value2 | Is greater than |
|---|
|
...
This filter allows you set up an alarm based on the minimum cost registered for the calls collected by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the minimum cost registered by the stats point is
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 20 |
|---|
| Value1 | Avg cost |
|---|
| Value2 | Is greater than |
|---|
|
...
This filter allows you set up an alarm based on the maximum cost registered for the calls collected by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the maximum cost registered by the stats point is greater than
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 20 |
|---|
| Value1 | Avg cost |
|---|
| Value2 | Is greater than |
|---|
|
...
This filter allows you set up an alarm based on the concurrency of calls registered by the selected stats point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the call concurrency registered by the stats point is greater than
.
| alarmscriteria_enterprisefilter |
|---|
| Value3 | 5 |
|---|
| Value1 | Concurrency |
|---|
| Value2 | Equals |
|---|
|
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